Csilla Mihalyi

• Streamlined office processes by implementing efficient organizational systems and procedures.
• Managed payroll and benefits administration to ensure accuracy and compliance with company policies.
• Enhanced employee productivity by providing ongoing training and development opportunities.
• Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
• Oversaw budgeting process, ensuring accurate financial reporting and adherence to established guidelines.
• Coordinated events and meetings, resulting in seamless execution and positive attendee experiences.
• Implemented new software systems, increasing efficiency in daily operations and record-keeping tasks.
• Optimized workflow within the office by delegating tasks effectively among team members according to expertise levels.
• Enhanced office efficiency by organizing and maintaining files, records, and resources.
• Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
• Collaborated with team members on event planning and execution, resulting in successful campus events and activities.

• Enhanced tenant satisfaction by promptly addressing maintenance requests and providing exceptional customer service.
• Streamlined property management processes for increased efficiency in daily operations.
• Assisted with lease negotiations, resulting in favorable terms for both property owners and tenants.
• Conducted thorough market research to effectively price rental properties for optimal occupancy rates.
• Organized and maintained comprehensive records of property-related documents, ensuring easy access and compliance with regulations.
• Managed budgetary responsibilities, optimizing expenses while maintaining high-quality services for tenants.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Developed and implemented marketing strategies to increase occupancy rates.

• Enhanced executive''s productivity by managing schedules, organizing meetings, and overseeing correspondence.
• Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
• Improved time management of the executive through effective prioritization and organization of tasks.
• Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
• Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
• Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
• Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
• Managed complex calendar coordination across multiple time zones for seamless meeting scheduling.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.

• Enhanced family''s daily routine by providing attentive childcare and maintaining a safe, nurturing environment.
• Improved children''s language skills through engaging conversations and interactive language games.
• Fostered positive relationships with host family members, creating a harmonious living situation for all involved.
• Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as extracurricular activities.
• Provided reliable transportation to various appointments, activities, and outings while maintaining safety standards.

A delightful family business in which I worked various jobs during University. I had a chance to learn and get involved in many ways to maximise client satisfaction, deliver customer service, and exceed sales goals.