Chantal Breault
Nambucca Heads
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
11
11
years of professional experience
Work History
Office Manager
Tnt Auto
03.2025 - Current
- Streamlined office operations through development of protocols and resource management.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
ABA Paraprofessional
Positive Behavior Supports Corp
10.2023 - 09.2024
- Implemented behavioral interventions as directed by board certified behavior analysts.
- Assisted BCBAs with developing intervention programs based on assessments, evaluations, and observations of client behaviors.
- Observed and documented student behaviors in accordance with guidelines.
- Participated in team meetings to discuss progress toward goals.
- Supported students with personalized accommodations, extra assistance and educational assessments.
- Assisted in the development of data collection systems for measuring outcomes.
Life Services Administrator
Mahoney & Associates
10.2018 - 07.2022
- Assisted agents in insurance and financial product applications, handling data entry, documentation, and record keeping.
- Managed the entire application process by collaborating with underwriting and clients, addressing concerns promptly.
- Oversaw insurance billing, invoicing, and conducted quality control checks, ensuring accuracy and compliance with regulations, including FINRA 3010 laws.
- Assisted in the development of new administrative systems, procedures and policies.
- Developed spreadsheets to track project progress, budgets and other related data.
- Designed forms and templates to streamline workflow processes within the organization.
Senior Personal Banker
Citizen Bank
11.2016 - 10.2018
- Provided comprehensive financial advice and solutions to customers, including investments, mortgages, loans and insurance.
- Supervised daily tasks including account openings, loan applications, and clerical duties
- Cultivated relationships with local businesses by offering customized business banking packages.
- Ensured compliance with all federal laws relating to consumer protection when conducting transactions.
- Prepared loan documents according to bank procedures while ensuring accuracy of all data entries.
- Participated in team meetings to discuss strategies for improving client satisfaction ratings.
Assistant Manager
RadioShack
07.2014 - 11.2016
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Developed a system for tracking inventory and ordering supplies as needed.
- Managed customer service inquiries and complaints in a timely manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
Education
No Degree - IT Network Security
TAFE NSW
NSW01-2026
Skills
- Professional Risk Assessment
- Policy Management
- Product Liability Risk Management
- Verbal and written communication
- Experienced with Microsoft Suite
- Pursues Additional Training
- Financial tracking
- Expense reporting
- Account reconciliation
Timeline
Office Manager
Tnt Auto
03.2025 - Current
ABA Paraprofessional
Positive Behavior Supports Corp
10.2023 - 09.2024
Life Services Administrator
Mahoney & Associates
10.2018 - 07.2022
Senior Personal Banker
Citizen Bank
11.2016 - 10.2018
Assistant Manager
RadioShack
07.2014 - 11.2016
No Degree - IT Network Security
TAFE NSW
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