Cuan Lance Triegaardt
Clyde North,VIC
Summary
Dynamic and results driven fitness ,manager with over 20 years of hands on experience in building and leading strong teams committed to delivering exceptional member experience while achieving business objectives.
Adept at fostering a positive and collaborative work environment to maximise team performance and drive operational success, with a proven track record of implementing innovative strategies to enhance member engagement and retention.
I am passionate about promoting health and wellness into the community and do so with the strong leadership, clear communication to our teams and organizational skills combined with a thorough understanding of industry trends and best practices I believe I will be a valuable asset as the Fitness Lead for Aligned Leisure.
Overview
17
17
years of professional experience
Work History
Health And Wellness Coordinator
YMCA
Melbourne, Victoria
10.2023 - Current
- Planned and managed operations to achieve objectives within budgets.
- Revised the YMCA challenge to include two categories to engage with a larger member base, implementing the lifestyle and performance categories
- Manage compliance and improve quality of service to our members
- Working with the membership advisor manager to increase point of sale bookings resulting more consistent engagement with out new members and increased attendance
- Adapting the Group fitness timetable in conjunction with the group fitness manager to offer a more inclusive offering to the member base
- Resolving customer feedback in a professional and timeous manner
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- managed the roster to stay within budget
- executing the strategic business plan for the centre setout with the centre manager
- Recruited, interviewed and selected employees to fill vacant roles.
Owner & Personal Trainer
Above Bar Coaching
Clyde, VIC
01.2015 - 10.2023
- Lead generation, Lead management, SOP setups
- Monthly fitness tests and review of clients progress towards their goals
- Conducting 1 on 1, semi private and small group training sessions
- Financial management and forecasting
- Promoted business on social media platforms to maximize brand identity
- Implementing and managing clients recovery and injury management programs
- Created and managed training programs dedicated to optimizing strength and movement quality for all clients
Fitness Director
Goodlife Health Clubs Fountain Gate
Narre Warren, VIC
09.2017 - 03.2021
- Fostered an inclusive and welcoming culture within my team and club for staff and members
- Developed and maintained culture of determination, commitment and hard work, encouraging trainers to work together.
- Oversaw events by delegating tasks to club employees and coordinating with other fitness mangers within our region
- Recruited,mentored a team of 25 trainers running successful businesses
- Ran the most successful fitness challenges in the state,managing a group fitness timetable for all participants
- Forecasting and achieving of rental revenue from trainers
- Managed trainer compliance and routine maintenance checks and service intervals for all equipment
- Prepared staff work schedules and assigned team members to specific duties.
- Prepared and implemented budgets and strategic, operational, purchasing and maintenance plans.
- Implemented clear goals for each employee and tracked his or her progress carefully, providing support and assistance whenever it was needed.
- Cluster manager of 3 Fitness directors to achieve recruitment, revenue and operational targets
Fitness Director
Goodlife Health Clubs Karingal
Karingal, VIC
01.2016 - 09.2017
- Recruit, train and mentor personal trainers to run successful businesses
- Directed and coordinated products, services and sales activities.
- Held oversight of equipment maintenance, repairs and installations scheduling and work performed.
- Develop,manage and lead the 8 & 12 Week Challenge, achieving a consistent member attendance of 100+ participants
- Performance manage individuals that are struggling and have weekly meetings to plan and track their performance
Club Manager
Jetts Fitness
Lynbrook
04.2013 - 10.2015
- Meet monthly sales targets and growth of the club, achieving a net member’s growth of 1200 over two years
- Developing my teams sales skills and leading from the front
- Tracked monthly sales to generate reports for business development planning.
- Performed sales consultations and educated clients on products and services.
- Built and maintained a great working relationship with the Lynbrook residence association and local business
- Weekly training and development sessions for personal trainers
- Monthly seminars for members around healthy lifestyle choices
Personal Trainer
Virgin Active
Claremont Cape Town, South Africa
01.2007 - 07.2012
- Sub contractor running a PT business doing 40 sessions a week
- Mentored 2 trainers to work under me and then went on to run their own PT business
Education
Certificate IV in Nutrition
Vast Academy
Online12.2023
Certificate III and IV in Fitness - Fitness
Holmesglen Institute Of Tafe
Chadstone, VIC09.2008
Diploma - Sports and Recreation Management
Holmesglen Tafe
Chadstone, VIC01.2008
Diploma - Business
JettsKaringalKaringalTafeTafeHolmesglen InstiTafe of Tafe
Chadstone, VIC01.2008
Skills
- Team Collaboration
- Customer Service
- Team Building and Leadership
- Staff Training and Development
- Strategic Planning
- Excellent Time Management Skills
- Problem-Solving
- Customer-Focused
References
References can be provided upon request
Timeline
Health And Wellness Coordinator
YMCA
10.2023 - Current
Fitness Director
Goodlife Health Clubs Fountain Gate
09.2017 - 03.2021
Fitness Director
Goodlife Health Clubs Karingal
01.2016 - 09.2017
Owner & Personal Trainer
Above Bar Coaching
01.2015 - 10.2023
Club Manager
Jetts Fitness
04.2013 - 10.2015
Personal Trainer
Virgin Active
01.2007 - 07.2012
Certificate IV in Nutrition
Vast Academy
Certificate III and IV in Fitness - Fitness
Holmesglen Institute Of Tafe
Diploma - Sports and Recreation Management
Holmesglen Tafe
Diploma - Business
JettsKaringalKaringalTafeTafeHolmesglen InstiTafe of Tafe
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