CUIXIAN MO
Brisbane,QLD
Summary
With over 14 years of experience in the F&B industry, I have accumulated a wealth of expertise in restaurant management and kitchen operations. I am proficient in all kinds of Chinese cuisine, including Sichuan, Guangdong and Hunan cuisines, and have mastered the traditional cooking techniques of stir-frying, steaming, boiling and deep-frying. I am skilled in the handling and preparation of food ingredients to ensure the highest standards of food safety and hygiene.
Throughout my career, I have successfully designed and developed menus that meet seasonal and market needs, always incorporating innovative elements into dishes to enhance their uniqueness and appeal. I have excellent teamwork and management skills, and am able to efficiently organize and distribute work to ensure that the kitchen runs smoothly.
I take pride in being able to communicate effectively with our customers to understand their needs and preferences in order to provide excellent service. My persistence in learning new techniques and trends keeps my culinary creations fresh and makes me a dynamic and creative professional in the culinary field.
Overview
19
19
years of professional experience
Work History
Department Manager
Hainan Bosheng Property Services Co., Ltd.
10.2019 - 04.2024
- Team Leadership: Led a diverse team of professionals, fostering a collaborative and productive work environment.
- Operational Management: Oversaw daily operations, ensuring efficient workflow and high-quality service delivery.
- Client Relations: Maintained strong relationships with clients, addressing their needs and concerns promptly.
- Budgeting and Financial Oversight: Managed departmental budgets, monitored expenses, and optimized resource allocation.
- Quality Control: Implemented and maintained quality assurance protocols, ensuring compliance with industry standards.
- Project Management: Coordinated and executed property management projects, delivering on time and within budget.
- Staff Training and Development: Developed training programs to enhance team skills and performance.
- Performance Monitoring: Conducted regular performance reviews, providing feedback and setting goals for continuous improvement.
Prep Cook
Haikou Nanyang Restaurant
04.2018 - 03.2019
- Ingredient Preparation: Responsible for washing, cutting, and categorizing ingredients to ensure smooth daily kitchen operations.
- Recipe Compliance: Prepared ingredients according to recipe specifications, ensuring freshness and adequacy for each dish.
- Kitchen Collaboration: Worked closely with the culinary team to assist in developing cooking processes and techniques.
- Food Safety: Strictly adhered to food safety and sanitation standards to maintain food quality and customer health.
- Efficiency: Executed daily tasks efficiently to maintain high standards of preparation in the kitchen.
- Team Support: Provided active support to the kitchen team to ensure timely preparation and service of dishes.
Manager
Wanning Dongling Yayi Restaurant
10.2005 - 03.2018
- Operational Leadership: Directed daily restaurant operations, overseeing staff and ensuring efficient service delivery.
- Customer Relations: Managed customer inquiries, feedback, and complaints effectively to maintain high levels of satisfaction.
- Staff Training and Development: Developed training programs to enhance team skills and maintain service standards.
- Inventory and Supply Management: Controlled inventory levels, ordering supplies and managing stock to minimize waste and optimize costs.
- Financial Oversight: Monitored budget performance, analyzed financial reports, and implemented cost-control measures.
- Quality Control: Enforced hygiene and cleanliness standards to uphold food safety regulations and enhance dining experience.
- Marketing and Promotion: Implemented marketing strategies to attract new customers and increase restaurant visibility.
- Performance Evaluation: Conducted performance reviews, set goals, and provided feedback to improve staff productivity and morale.
Education
High School Diploma -
Hainan Technician College
Hainan Province07.2005
Skills
Chinese Cuisine Cooking Skills
Ingredient Handling and Preparation
Menu Design and Development
Food Safety and Hygiene
Team Collaboration and Management
Customer Service and Communication
Innovation and Creativity
Timeline
Department Manager
Hainan Bosheng Property Services Co., Ltd.
10.2019 - 04.2024
Prep Cook
Haikou Nanyang Restaurant
04.2018 - 03.2019
Manager
Wanning Dongling Yayi Restaurant
10.2005 - 03.2018
High School Diploma -
Hainan Technician College
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