Cullen Karra
Southern Cross,WA
Summary
Reliable and consistent worker, I have Built a great relationships with the people i have worked with and for, both within the company and with the Client.
I always strive to go above and beyond, working whatever hours are needed of me, consistently putting in over time and making sure that my work is of the required standards.
I work in a professional Manner while still finding time to have a laugh and enjoying my co-workers around me.
I have a love for my line of work and it shows in the work i produce.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Site Administrator
Hampton Mining and Civil
02.2022 - Current
- Monday - Friday Roster, worked weekends when required.
- Handled sensitive information discreetly while maintaining confidentiality protocols at all times.
- Provided ongoing support to senior leadership by preparing reports, presentations, updates on key projects as needed.
- Scheduled staff and volunteers to cover all necessary duties during planned events.
- Entered required data involving Haulage, Daily Hire and pre-starts into MPX software daily.
- Entered Mechanics / servicemen's daily works into Pronto software.
- Submitted weekly payroll documents.
- In charge of Creating PO#'s for Contractor works.
- Consumables and office utility's ordering through Pronto.
- Generated work orders and Service sheets for workshop personnel.
- Onboarding of new recruits as well as mobilising them on site.
- Maintained excellent personal relationship with the client.
Customer Service Representative
BP
10.2018 - 02.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Correctly and Safely handling food products when cooking in the kitchen directly under Chef.
- cooking and providing meals to customers in a timely fashion, maintaining happy customers.
- counter work, serving the establishments cliental in a friendly and happy manner.
- stock filling and maintaining a full and organised store.
- consistently worked overtime and extra shift to help the company.
Stock Taker / Keeper
IGA
01.2015 - 10.2018
- Demonstrated strong attention to detail while counting items, ensuring minimal errors during the stock-taking process.
- Collaborated with team members to achieve timely completion of comprehensive stock audits.
- Maintained a clean and safe working environment by adhering to safety guidelines during all stock-taking activities.
- Improved inventory accuracy by conducting regular stock counts and updating records accordingly.
- Supported stock management, maintaining accurate records of received goods and their locations within the storage facility.
- Conducted inventory and restocked items throughout day.
- Assisted maintenance team with organizing and cleaning warehouse, stockroom, and store near shift close.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Utilized barcode scanners to efficiently track and update item quantities, ensuring accurate inventory data.
- Participated in routine cycle counts, supporting overall inventory accuracy goals for the organization.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
Groundskeeper
Merredin Caravan Park
03.2016 - 01.2017
- Utilised as Second Job.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
- Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
- Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
- Cultivated a positive work environment through effective communication with team members and supervisors.
- Ensured the health of plant life by applying appropriate treatments for pests and diseases.
- Maintained irrigation systems to ensure efficient water usage and healthy plant life.
- covering for the cleaners when they were not available.
Parks and Gardens Maintenance
Shire of Yilgarn
12.2013 - 04.2015
- Contributed to a clean and welcoming environment by managing litter and waste disposal in the Town.
- Improved accessibility for all visitors by maintaining clear paths and installing necessary signage throughout the park grounds.
- Oversaw seasonal maintenance tasks such as pruning trees or planting flowers to ensure attractive landscaping year round.
- Hedge Trimming
- Lawn Moving
- snake handling
- raking and general town tidy up
Education
High School Diploma -
Merredin Collage
Merredin, WA12-2013
Southern Cross District High School
Southern Cross, WA12-2010
Skills
- Customer support
- Mobile responsiveness
- Maintenance scheduling
- Online advertising
- Social media integration
- Risk assessment
- Staff scheduling
- Training and mentorship
- Basic computer skills
- People Handling
Certification
Certificate II in I.T
Timeline
Site Administrator
Hampton Mining and Civil
02.2022 - Current
Customer Service Representative
BP
10.2018 - 02.2022
Groundskeeper
Merredin Caravan Park
03.2016 - 01.2017
Stock Taker / Keeper
IGA
01.2015 - 10.2018
Parks and Gardens Maintenance
Shire of Yilgarn
12.2013 - 04.2015
Certificate II in I.T
High School Diploma -
Merredin Collage
Southern Cross District High School
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