Cung Bawi Hlichal

Cross-Cultural Worker Interpreter (Myanmar Chin arrivals) Youth Worker

• Assisted refugees and migrants during the settlement process
• Connected clients with essential local services and resources
• Supported families in navigating systems (e.g., education, health, housing) and building local networks
• Provided interpreting services between refugees/migrants and local service providers
• Acted as a cultural and communication liaison to ensure clarity and understanding
• Mentored refugee and migrant youth through structured workshops and programs
• Developed and led community-based activities promoting leadership, confidence, and resilience
• Helped youth adjust to life in New Zealand and access support services
• Encouraged youth participation in Red Cross volunteering and advocacy projects
• Ensured child safety, inclusivity, and well-being in all activities
• Assisted with planning, outreach, and coordination of youth programs and events

Teacher Aide

• Provided casual in-class support to teachers and students
• Delivered personalized assistance to meet individual student learning needs
• Contributed to a positive, inclusive, and supportive classroom environment
• Assisted with classroom management and student engagement
• Supported students with special needs, ensuring appropriate care and attention
• Performed administrative and organizational tasks to support teaching staff

• Provided personalized care for individuals with physical and intellectual disabilities, elderly clients, and those with mental health challenges
• Supported clients in both residential and community-based settings
• Assisted with daily living activities, including hygiene, meals, and mobility
• Managed and administered medications as per care plans
• Promoted client independence and enhanced overall quality of life
• Delivered behavioural and emotional support to ensure well-being and safety

• Gained hands-on customer service experience while studying Management and Marketing
• Resolved customer issues efficiently, ensuring high satisfaction levels
• Handled a wide range of inquiries with professionalism and attention to detail
• Strengthened communication and problem-solving skills in a fast-paced environment
• Managed multiple tasks and inquiries simultaneously while maintaining service quality
• Built strong client relationships, contributing to repeat business
• Collaborated effectively with team members and management to meet customer needs