Curtis Bickle
Brisbane,QLD
Summary
Dynamic leader with a proven track record at Sunstate Paint and Healthworks Fitness, excelling in operations management and team development. Expert in boosting sales through innovative marketing strategies and enhancing team performance through effective training and mentoring. Skilled in scheduling coordination and employee supervision, significantly improving client satisfaction and operational efficiency.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Assistant Manager of Operations
Sunstate Paint
02.2021 - 11.2024
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Coordinated with General Manager in different operational issues and promotional activities.
- Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
- 20 paint crews from Brisbane up to rockhampton
Head Personal Trainer
Healthworks Fitness, Iknowsquat P.T
01.2006 - 03.2020
- Consistently achieved monthly sales targets by effectively promoting personal training packages to prospective clients.
- Increased client referrals by establishing a comprehensive incentive program, rewarding existing clients for successful word-of-mouth marketing.
- Improved client retention rate by consistently tracking progress, adjusting programs as needed, and providing ongoing support.
- Enhanced gym revenue through the design and promotion of specialized group fitness classes, attracting new clients.
- Encourage and assist staff to keep the standards of service
Master Personal Trainer
Healthworks Fitness
01.2005 - 03.2020
- Delivered high-quality personal training sessions resulting in increased client satisfaction rates.
- Mentored junior trainers, providing guidance on best practices for program design and effective client interactions.
- Developed comprehensive nutritional plans for clients, resulting in improved overall health and wellness.
- Streamlined processes related to session booking and payment handling, providing a more convenient experience for clients.
- Sales and Marketing
- Les mills accredited : Body Pump, Spin
- Self defence classes : Boxing , Muay Thai
- Boot camps (both inception & instruction)
- Strength & conditioning Coaching : Easts Rugby Union, New Farm Football Club
Education
Bachelor Of Business - Business Administration
University of Southern Queensland
Toowoomba, QLDYear 10 - General Studies
Brisbane Boys College
Toowong, QLDYear 12 - General Studies
Scotts College
Warwick, QLDCert 3 & 4 - Sport And Fitness Management
Australian Institute of Fitness
New Farm, QLD02.2005
Skills
- Training and mentoring
- Employee supervision
- Purchasing and planning
- Scheduling coordination
- Sales & Marketing
- Team player
Certification
Certificate 3 & 4 fitness
Timeline
Assistant Manager of Operations
Sunstate Paint
02.2021 - 11.2024
Head Personal Trainer
Healthworks Fitness, Iknowsquat P.T
01.2006 - 03.2020
Master Personal Trainer
Healthworks Fitness
01.2005 - 03.2020
Bachelor Of Business - Business Administration
University of Southern Queensland
Year 10 - General Studies
Brisbane Boys College
Year 12 - General Studies
Scotts College
Cert 3 & 4 - Sport And Fitness Management
Australian Institute of Fitness
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