Curtis Clark

• Provided expert guidance to customers, helping them select the right batteries for cars, boats, motorcycles, and other applications.

• Delivered and installed batteries on-site as part of roadside assistance, diagnosing and resolving battery-related issues.

• Handled a high volume of inbound and outbound calls, assisting customers with inquiries, troubleshooting, and product recommendations.

• Scheduled and coordinated customer appointments for in-store services and roadside battery replacements.

• Processed sales transactions efficiently, handling cash, EFTPOS, and invoicing.

• Managed stock levels, performed inventory checks, and ensured accurate product placement.

• Maintained store cleanliness and assisted with promotional displays to enhance customer experience.

• Worked in a fast-paced, customer-focused environment, balancing in-store sales, phone support, and on-road service calls.

• Speaking and welcoming customers into store
• Performing water quality tests for customers, and then recommending products their pools require
• Performing stocktake procedures
• Stocking shelves and maintaining store cleanliness
• Carrying heavy items to customer vehicles
• Operating the cash register and eftpos machine
• Counting the till during opening and closing procedures
• Reading customer emails and managing bookings

• Drive the company vehicle to a customer's location
• Testing water quality of customer pools to determine what chemicals were needed
• Adding chemicals to customer pools to meet pH levels
• Maintaining pools and pool water quality
• Installing filters, cells, and chlorinators, pool plumbing, fitting pipes etc
• Filing and reporting maintenance that was done on site
• Maintaining good relationships with customers

• Identify and diagnose issues with customer vehicles
• Service customer vehicles
• Rotate tires and change tires if needed
• Identifying customer complaints, and resolving these issues
• Topping up fluids within vehicles
• Opening and closing procedures of the mechanic workshop
• Road testing vehicles
• Greeting and talking to customers

• Clean kitchen and food preparation areas
• Clean cooking and utensils, dishes, cutlery and plates
• Grill burgers
• Using the deep fryer
• Empty and clean all rubbish bins
• Perform opening and closing procedures
• Barbecuemafia.com.au