Curtis Morgan
Perth,WA
Summary
Driven and motivated with a desire to work closely with both customers and coworkers. Excellent customer service skills.
Overview
2
2
years of professional experience
Work History
Customer Service
Lollipops playland and cafe Bayswater
Perth, WA
05.2022 - Current
- Addressed customer service issues in a timely manner while demonstrating excellent customer service skills.
- Upheld customer service standards throughout each shift.
- Greeted guests and provided them with party information.
- Organized seating arrangements, decorations, and food supplies.
- Handled payments made by customers for services rendered during parties.
- Provided support to guests during the event including answering questions and addressing any concerns.
- Ensured that all areas of the venue were kept clean throughout the duration of the party.
- Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
- Operated various kitchen appliances such as mixers, slicers, ovens, grills .
- Responded promptly to customer complaints regarding food quality or service issues.
- Consistently maintained high standards of personal hygiene during shifts.
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
- Carried out basic cleaning duties such as sweeping floors, washing dishes .
- Communicated effectively with waitstaff regarding order tickets for accurate delivery times.
Education
John Forrest Secondary College
Perth, WASkills
- Exceptional customer service
- Payment Processing
- Strong leadership
- Teamwork and Collaboration
- Attention to Detail
- Food Service Techniques
- Effective Multitasking
- Food Quality Standards
- Portion Control
- Food Preparation
- Safe Food Handling
- Sanitation and safety
- Punctual and Reliable
- Effective customer communication
- Dedicated Work Ethic
- Positive Attitude
Timeline
Customer Service
Lollipops playland and cafe Bayswater
05.2022 - Current
John Forrest Secondary College
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