Summary
Overview
Work History
Education
Skills
Timeline
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Caitlin Welsh

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Payroll Officer

G James Glass & Aluminium
11.2022 - Current
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Applied knowledge of regulations, employment law, and tax code to keep operations in compliance with applicable standards.
  • Produced payroll activities documentation and reports to meet corporate guidelines and promote transparency.
  • Filed payroll taxes with appropriate government agencies, and prepared the calculation spreadsheets for monthly payroll tax.
  • Developed and implemented payroll procedures to streamline workflow.
  • Created excel macro's to increase filing/data entry tasks accuracy and efficiency

Food and Beverage Attendant

Selina
03.2022 - 11.2022
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Memorized ingredients and recipes for wide variety specialty drinks.
  • Trained, scheduled, and supervised workers to maintain and uphold store policies and optimize staffing patterns.
  • Implementing and analysing sale statistic software
  • Setting up and implementing a new pos system, including setting prices according to relevant markups and profit margins
  • Organised and hosted event nights- including a weekly trivia.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.

Front of House Manager

Zegatos Restaurant (Ashgrove Golf Club)
01.2021 - 05.2022
  • Resolved guests complaints while maintaining positive customer environment.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Addressed guest concerns and resolved all issues to guests' satisfaction.
  • Recruit, train, and schedule staff
  • Organise the weekly waitstaff roster.

Education

High School Diploma -

The Gap State High School
The Gap, QLD
12.2019

Skills

  • Proficient in Oracle
  • Regulatory Compliance
  • Recordkeeping Skills
  • Documentation Requirements
  • Due Diligence
  • Reporting Abilities
  • MS Office
  • Spreadsheet Development
  • Correspondence Writing
  • File Maintenance

Timeline

Payroll Officer

G James Glass & Aluminium
11.2022 - Current

Food and Beverage Attendant

Selina
03.2022 - 11.2022

Front of House Manager

Zegatos Restaurant (Ashgrove Golf Club)
01.2021 - 05.2022

High School Diploma -

The Gap State High School

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Caitlin Welsh