Cyan Crane
St Lucia,QLD
Summary
Motivated individual with extensive experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
DELI WORKER
Coles
03.2023 - Current
- Increased customer satisfaction by providing efficient and friendly service at the deli counter.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Demonstrated adaptability and flexibility in accommodating unexpected changes in scheduling or workload.
SENIOR STAFF MEMBER
Royal Copenhagen
05.2022 - 02.2023
- Assist in managing the store, including oversight of customer service, closing/opening the store and managing money.
- Trained junior and new staff members in best practices while motivating them towards career advancement.
WAITRESS
Habitat
07.2021 - 12.2021
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Gained extensive experience with a POS system
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
SHELF STACKER
Buderim Park IGA
07.2020 - 02.2021
- Assisted customers with locating desired products, promoting a helpful and efficient environment.
- Improved product organization by accurately arranging items according to store planograms and guidelines.
- Maintained store cleanliness and safety standards, contributing to a positive shopping experience for customers.
- Became efficient with working on the cashier.
PET SITTER
Mad Paws & Petcloud
10.2016 - 09.2020
- Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
- Managed scheduling, invoicing, and record-keeping tasks efficiently to streamline operations and enhance professionalism.
- Handled emergency situations calmly and effectively by communicating with veterinarians or pet owners immediately when necessary.
Education
Associate of Science - Psychology
University of Queensland
Brisbane07.2027
1st Year - Business & Communications
University of Queensland
Brisbane, QLD01.2024
High School Diploma -
Good Shepherd Lutheran College
Noosa11.2022
Skills
- Customer Service
- Ability to thrive under pressure
- Quick to learn new skills
- Good with technology
- Strong communication
- Hospitality experience
- Retail experience
Certification
Registered Service of Alcohol Certificate
Timeline
DELI WORKER
Coles
03.2023 - Current
SENIOR STAFF MEMBER
Royal Copenhagen
05.2022 - 02.2023
WAITRESS
Habitat
07.2021 - 12.2021
SHELF STACKER
Buderim Park IGA
07.2020 - 02.2021
PET SITTER
Mad Paws & Petcloud
10.2016 - 09.2020
Associate of Science - Psychology
University of Queensland
1st Year - Business & Communications
University of Queensland
High School Diploma -
Good Shepherd Lutheran College
Similar Profiles
Jye WeimerJye Weimer
Supervisor/ Service Department at ColesSupervisor/ Service Department at Coles
Dylan Delany De Aragao AzevedoDylan Delany De Aragao Azevedo
Team Member at ColesTeam Member at Coles
Nakshatra RavalNakshatra Raval
Store Team Member (Produce) at ColesStore Team Member (Produce) at Coles