Cyantha
Charters Towers City,Australia
Summary
Dynamic housekeeping professional with extensive experience at Compass Group/ESS, excelling in sanitization procedures and odour control. Proven ability to train staff and enhance service quality, resulting in improved guest satisfaction. Strong communicator and problem-solver, adept at maintaining high cleanliness standards and ensuring a safe environment.
Overview
7
7
years of professional experience
Work History
Housekeeping Supervisor
Compass group/ESS
Hail creek open cut, Queensland
06.2025 - Current
- Supervised daily housekeeping operations to maintain cleanliness standards.
- Trained and mentored staff on best practices and safety protocols.
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Resolved conflicts among staff members efficiently while maintaining professionalism at all times.
- Communicated guest service scores to drive improvement and higher guest satisfaction.
- Prepared work schedules for associates to promote proper staffing levels.
Mine Site Cleaner
Compass Group/ESS
Hail Creek, Australia
06.2023 - Current
- Managed inventory of cleaning supplies and requested additional stock as needed.
- Collaborated with other tradespeople on site to facilitate efficient workflow between construction phases.
- Adapted quickly to changing conditions or unexpected delays on job site.
- Sanitized portable toilets regularly to ensure cleanliness and hygiene on site.
- Communicated effectively with colleagues to coordinate cleaning efforts across multiple areas.
- Removed debris, dust, and dirt from floors, walls, and windows using brooms, vacuums, and power washers.
- Cleaned construction sites to eliminate hazards and maintain safe work environment.
- Inspected completed projects to ensure that all required cleaning tasks were performed satisfactorily.
- Participated in safety meetings to stay informed about workplace policies, procedures, updates.
- Identified potential safety hazards during cleaning tasks and reported them to supervisor promptly.
- Washed windows and mirrors using water and soap for pristine finish.
- Requested supplies for out-of-stock cleaning items.
- Restocked toiletries and supplies after cleaning activities.
- Kept public areas presentable through dust-up and clean-up activities.
Domestic Cleaner
Dalrymple Villa Aged Care Facility
Charters Towers City, Australia
10.2020 - 06.2023
- Reported equipment and product needs in advance.
- Demonstrated initiative to complete housekeeping tasks with minimal supervision.
- Kept assigned areas spotless through routine cleaning.
- Removed and disposed of trash appropriately.
- Utilized proper sanitizing techniques to minimize infection and cross-contamination risks.
- Followed established safety precautions when mixing chemicals and using equipment.
- Sanitized bathrooms regularly to prevent spread of germs and bacteria.
- Swept mopped, and vacuumed floors in common areas, hallways, and guest rooms.
- Washed windows, mirrors, and glass surfaces to maintain clean appearance.
- Washed windows, ceilings and walls with proper techniques for optimum results.
Hotel Housekeeper
Park Motel
Charters Towers City, Australia
07.2018 - 10.2019
- Removed trash from guest rooms and disposed of it properly.
- Uphold high standards of cleanliness with strong attention to detail and diligent follow-through on assignments.
- Replenished room amenities such as towels, toiletries, and linens.
- Maintained cleanliness of public restrooms throughout hotel property.
- Managed inventory of cleaning supplies and requested additional stock.
- Disinfected rooms thoroughly between guests for maximum protections.
- Vacuumed carpets, mopped floors, and dusted furniture in guest rooms and common areas.
- Disinfected high-touch surfaces regularly to maintain sanitary environment.
- Cleaned guest rooms daily, ensuring high standards of cleanliness and presentation.
Education
Charters Towers State High School -
Charters Towers State High School
Charters TowersWangetti Education Centre -
Wangetti Education Centre
Cairns, QLDSkills
- Odor control
- Sanitization procedures
- Recycling practices
- Restroom maintenance
- Trash removal
Timeline
Housekeeping Supervisor
Compass group/ESS
06.2025 - Current
Mine Site Cleaner
Compass Group/ESS
06.2023 - Current
Domestic Cleaner
Dalrymple Villa Aged Care Facility
10.2020 - 06.2023
Hotel Housekeeper
Park Motel
07.2018 - 10.2019
Charters Towers State High School -
Charters Towers State High School
Wangetti Education Centre -
Wangetti Education Centre