Cyantha Cox
Fitzroy Crossing,WA
Summary
Dynamic Operations Manager at Gooniyandi Aboriginal Corporation, skilled in empowering teams and enhancing performance outcomes. Proven expertise in inventory management and policy enforcement, coupled with strong communication and leadership abilities. Successfully developed action plans that improved accountability and operational efficiency, fostering a culture of continuous improvement.
Overview
18
18
years of professional experience
Work History
Operations Manager
Gooniyandi Aboriginal Corporation
04.2023 - 01.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Education Assistant
Fitzroy Valley District Highschool
02.2020 - 07.2022
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Supervised students in common areas such as cafeteria, library, and playground.
- Took attendance, graded assignments, and maintained student records to assist teachers with administrative tasks and maintain smooth daily operations.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Facilitated small group instruction within an inclusive classroom setting, ensuring each learner received personalized attention and support as needed.
- Participated in professional development opportunities and attended in-services and seminars.
Education Assistant
Bayulu Remote Community School
02.2016 - 11.2018
- Provided individualized support for students, addressing their unique academic needs and helping them reach their full potential.
- Monitored student classroom and outdoors activities to promote student safety.
- Supported teachers in maintaining a safe learning environment by monitoring student behavior during class transitions and extracurricular activities.
- Engaged students in learning through effective classroom management techniques that promoted active participation and collaboration.
Aboriginal Health Worker
WACHS Kimberley
02.2012 - 09.2015
- Collaborated with physicians to ensure appropriate treatment plans were developed and executed, resulting in better patient adherence to prescribed therapies.
- Participated in interdisciplinary case conferences to develop comprehensive care plans that addressed the diverse needs of each patient.
- Facilitated support groups for individuals coping with various health issues, creating a safe space for shared experiences and mutual encouragement.
- Participated in ongoing professional development opportunities, staying current on best practices in healthcare delivery.
Dump Truck Driver
Downer EDI Mining
04.2010 - 10.2012
- Hauled materials for road construction, large industrial use, construction and agriculture.
- Maintained a clean driving record while operating heavy machinery in challenging weather conditions or congested traffic areas.
- Maintained truck logs or time recordings as required by state and company policies and regulations.
- Weighed in and out at scales for load ticketing and legal weight compliance.
Receptionist
Fitzroy Crossing Hospital
03.2009 - 11.2010
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Maintained confidentiality of information regarding clients and company.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Shop Assistant
Tarunda IGA
04.2007 - 10.2008
- Completed daily tasks accurately and on-time to support shop needs.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Organized shelves to remove slow moving items and add new merchandise.
- Greeted customers entering store and offered assistance with requirements.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Helped managers with daily checklists and last-minute requirements.
- Handled customer returns according to company policies, ensuring a fair resolution for all parties involved.
- Provided exceptional customer service for increased customer satisfaction and repeat business.
Ranger Coordinator
Kimberley Land Council
04.2024 - Current
- Conducted daily patrols of park boundaries and remote areas to monitor resource conditions, report violations, and maintain a visible presence for visitor safety.
- Collaborated with other rangers to develop effective patrol strategies, ensuring overall park safety and security.
- Enforced park rules and regulations fairly and consistently, educating visitors about responsible recreation practices when necessary.
- Preserved natural resources by implementing sustainable practices and monitoring wildlife habitats.
- Supported special events coordination such as festivals, campfire programs, and interpretive activities to enhance visitor experiences.
- Responded to wildland fires and performed fire suppression duties using specialized firefighting equipment and tools.
- Attended meetings and training sessions and reviewed publications to become and remain current on principles, practices and new developments.
- Performed regular facility inspections to maintain compliance with safety regulations and identify areas for improvement or repair.
- Promoted environmental awareness through educational programs for diverse audiences, including school groups and families.
- Investigated, documented and submitted incident reports for violations and code of conduct infringements.
- Assisted researchers in collecting data or conducting studies related to the park's ecological systems or cultural history.
- Collected data on plant and animal populations to inform long-term conservation strategies within the park system.
- Participated in ongoing professional development opportunities to stay current on best practices in natural resource management and public engagement techniques.
Education
Wongutha CAPS
Gibson, WAComplete Year 12 -
Wongutha CAPS
Gibson, WA2008
Skills
- Natural navigation
- Terrain adaptation
- Ambush techniques
- Mounted combat
- Hunting strategies
- Herbal medicine
- Advanced tracking
- Endurance training
- Animal handling
- Crew leadership
- Crew management
- Public education
- Activity tracking
- Teamwork
- Teamwork and collaboration
- Time management
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Computer skills
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Decision-making
- Team building
- Safety protocols
- Self motivation
- Professionalism
- Incident reporting
- Data collection
- Environmental awareness
- Time management abilities
- Written communication
- Policy enforcement
- Incident management
- First Aid/CPR
- Community outreach
- Budget management
Timeline
Ranger Coordinator
Kimberley Land Council
04.2024 - Current
Operations Manager
Gooniyandi Aboriginal Corporation
04.2023 - 01.2024
Education Assistant
Fitzroy Valley District Highschool
02.2020 - 07.2022
Education Assistant
Bayulu Remote Community School
02.2016 - 11.2018
Aboriginal Health Worker
WACHS Kimberley
02.2012 - 09.2015
Dump Truck Driver
Downer EDI Mining
04.2010 - 10.2012
Receptionist
Fitzroy Crossing Hospital
03.2009 - 11.2010
Shop Assistant
Tarunda IGA
04.2007 - 10.2008
Wongutha CAPS
Complete Year 12 -
Wongutha CAPS
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