Summary
Overview
Work History
Education
Skills
Accomplishments
References
References
Timeline
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CYBAAL KAMKHALI

Hadfield,Australia

Summary

Qualified Beauty Therapist and customer service professional with extensive experience in retail, clinical, and caregiving environments. Demonstrates exceptional customer service skills, ensuring high-quality treatments and a welcoming atmosphere for all clients. Proven ability to manage reception duties, resolve inquiries efficiently, and build strong relationships with clients and colleagues. Recognized for reliability, professionalism, and effective communication in diverse work settings.

Overview

9
9
years of professional experience

Work History

Laser Clinics Australia
10.2022 - Current
  • Provided knowledgeable advice on beauty treatments and products, delivering exceptional customer service.
  • Maintained rigorous hygiene standards during all beauty treatments and ensured equipment cleanliness.
  • Developed strong client relationships to enhance loyalty and promote services.
  • Scheduled client appointments and maintained accurate records of treatment histories.
  • Conducted consultations to tailor treatment plans to individual client needs.
  • Monitored clients during procedures, adjusting settings based on comfort levels and physician orders.
  • Managed inventory of treatment supplies, ordering additional items as needed.
  • Ensured compliance with safety protocols regarding equipment use and hazardous material disposal.

Woolworths
Hadfield, Australia
03.2017 - Current
  • Gained valuable experience in fast-paced environment by mastering new processes and systems.
  • Communicated effectively with customers, supervisors, and team members to enhance collaboration.
  • Performed opening and closing duties, including store cleaning and restocking tasks.
  • Developed strong customer service skills while assisting diverse clientele.
  • Greeted customers and provided information on products and promotions.
  • Trained new employees to ensure effective onboarding and integration.
  • Adapted quickly to changing priorities, demonstrating flexibility in meeting customer needs.
  • Operated cash register efficiently, processing payments, returns, and exchanges accurately.
  • Enforced store safety and cleanliness standards, reducing hazards.
  • Supported other departments within the store by providing assistance when needed.
  • Assisted customers with locating items throughout the store when needed.
  • Developed and maintained a positive working relationship with customers.
  • Monitored self-checkout stations to assist customers and resolve register problems.

Support Worker

08.2020 - 06.2021
  • Provided compassionate care and support to individuals with physical disabilities and mental health issues.
  • Assisted clients in developing essential daily living skills, including budgeting and cooking.
  • Supported clients in accessing community resources and engaging in leisure activities.
  • Developed individualized case plans outlining goals and objectives to meet client needs.
  • Conducted risk assessments to ensure client safety at all times.
  • Established effective communication with families regarding care needs and progress.
  • Planned educational and recreational outings that promoted learning and engagement.
  • Performed housekeeping duties, including laundry, cleaning, and meal preparation.
  • Dressed children and changed diapers.
  • Instructed children in health and personal habits, such as eating, resting, and toilet habits.
  • Accompanied children to and from school.

Musicland
Fawkner, Australia
11.2016 - 12.2016
  • Tuned guitars to enhance sound quality and performance.
  • Assisted customers with inquiries regarding equipment specifications and availability.
  • Facilitated guitar purchases through effective customer service and product knowledge.
  • Placed price tags on equipment to maintain accurate inventory records.
  • Moved boxes to storage room to optimize workspace organization.
  • Reorganized equipment displays for improved accessibility and visibility.
  • Cleaned, dusted, and wiped down guitars to ensure optimal presentation.
  • Demonstrated initiative and independence in managing assigned projects.

Education

Certificate IV - Beauty Therapy

VICTORIA UNIVERSITY
Melbourne, VIC
10.2022

Year 12 VCE -

PASCOE VALE GIRLS COLLEGE
Pascoe Vale, VIC

Skills

  • Time management and organization
  • Team collaboration
  • Dependability and responsibility
  • Customer service excellence
  • Client consultations
  • Beauty product and treatment expertise
  • Attention to detail
  • POS systems
  • Problem solving
  • Punctual
  • Multitasking
  • Strong communication skills
  • Customer relationship management
  • Empathetic

Accomplishments

As a Young Carer I have been able to take part in a new running program called the Big Dreamers Program which is a 6-month program filled with monthly workshops organized through Little Dreamers. Through this program I have been able to develop new public speaking skills and grow more confident in myself.

As a Young Carer I have a lot of responsibilities and am relied on by my family to assist my special needs brother with all daily tasks.

These include:

  • Looking after the household e.g. help with house chores, cooking, cleaning.
  • Taking on extra family responsibilities e.g. caring for siblings
  • Attending medical appointments/surgeries
  • Providing emotional, mental and physical support
  • Personal care activities: e.g. Helping with medications, toileting, showering, and dressing

References

  • Berkin Tacan, Woolworths, 10 Geum Street, Hadfield, VIC, 3046, 03 8347 5882
  • Madeleine Buchner, Little Dreamers, 0433 818 212
  • Sorcha Taylor, Woolworths, 10 Geum Street, Hadfield, VIC, 3046, 03 8347 5882

References

References available upon request.

Timeline

Laser Clinics Australia
10.2022 - Current

Support Worker

08.2020 - 06.2021

Woolworths
03.2017 - Current

Musicland
11.2016 - 12.2016

Certificate IV - Beauty Therapy

VICTORIA UNIVERSITY

Year 12 VCE -

PASCOE VALE GIRLS COLLEGE

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