Cybelle Tairi
Preston
Summary
A highly motivated graduate from the Bachelor of Applied Science, currently studying a Master of Rehabilitation, Counselling and Mental Health at La Trobe University. Exhibits a strong work ethic and proven ability to perform in roles of leadership within a professional workplace. Passionate about Mental health and working an interest with young children to support in fostering resilience and promoting emotional awareness. Armed with strong analytical skills, to secure a role within an organisation that can offer opportunities for personal and professional development. A mature and empathetic approach with a high level of communication and interpersonal skills to be able to interact with all different types of people and abilities.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Prestige Euro Tech
11.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organisation with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Causal Team Member
Industrie Clothing
04.2024 - 02.2025
Store Manager
Industrie Clothing
02.2023 - 04.2024
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organised backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Communicated key targets and information to staff members in an efficient manner
- Implemented and maintained the companies expectations for customer experience and operational standards
Store Manager
Hype DC
11.2021 - 02.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maximised sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
Assistant Store Manager
Hype DC
03.2022 - 06.2022
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognising individual achievements among staff members regularly.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Retail Casual Team Member
Hype DC
11.2021 - 03.2022
Administrative Assistant/Receptionist
Evernew Caravans
01.2019 - 03.2022
Retail Casual Team Member
Decjuba Clothing
11.2021 - 02.2022
Retail Casual Team Member
Collette by Collette Hayman
03.2020 - 02.2021
Salon Assistant
Room 53 Hairdressing Salon
01.2016 - 01.2021
- Company Overview: Lygon Street, Brunswick
- Helped prepare clients for hair service.
- Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitised, and readily available.
- Offered exceptional service and support to walk-in and scheduled customers.
- Improved efficiency of salon operations by promptly greeting clients, managing their appointments, and addressing any concerns or inquiries.
- Enhanced client satisfaction by providing excellent customer service and maintaining the salon''s cleanliness.
- Demonstrated professionalism with every interaction, creating a welcoming environment that encouraged repeat business from satisfied clients.
Education
Master of Rehabilitation - Counselling & Mental Health
La Trobe University
Bundoora, VIC10.2025
Bachelor of Applied Science - Speech Pathology
La Trobe University
Bundoora, VIC10.2023
Year 12 VCE -
OLMC (Our Lady of Mercy College)
Heidelberg01.2019
Skills
- Collaborative teamwork
- Strong organisational abilities
- Provide appropriate solutions
- Understanding approach
- Effective communication skills
- Willingness to consider new ideas
- Responsive to change
- Active listening
- Skill in managing challenging situations
Additional Qualifications
- Certified Breathwork Instructor - Breathwork Expenditures
- Working with Children Check
- Police Check
Timeline
Administrative Assistant
Prestige Euro Tech
11.2024 - Current
Causal Team Member
Industrie Clothing
04.2024 - 02.2025
Store Manager
Industrie Clothing
02.2023 - 04.2024
Assistant Store Manager
Hype DC
03.2022 - 06.2022
Store Manager
Hype DC
11.2021 - 02.2023
Retail Casual Team Member
Hype DC
11.2021 - 03.2022
Retail Casual Team Member
Decjuba Clothing
11.2021 - 02.2022
Retail Casual Team Member
Collette by Collette Hayman
03.2020 - 02.2021
Administrative Assistant/Receptionist
Evernew Caravans
01.2019 - 03.2022
Salon Assistant
Room 53 Hairdressing Salon
01.2016 - 01.2021
Master of Rehabilitation - Counselling & Mental Health
La Trobe University
Bachelor of Applied Science - Speech Pathology
La Trobe University
Year 12 VCE -
OLMC (Our Lady of Mercy College)
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