Cybil Smyler
Summary
Experienced with overseeing daily administrative tasks in educational setting. Utilises organisational skills to efficiently manage records, schedules, and communications. Reliably adaptable to changing needs, with skills in time management and conflict resolution that ensure smooth daily operations.
Overview
9
9
years of professional experience
Work History
Administrative Officer
Mornington Island State School
10.2024 - Current
- Served as liaison between parents and students.
- Ensured compliance with state regulations, maintaining accurate records and documentation.
- Responded efficiently to inquiries from parents, staff members, or external organizations providing timely information or assistance as needed.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Store Attendant
Gununamanda Ltd
04.2023 - 07.2024
- Assisted customers with locating items, answering questions about products, and offering solutions to meet their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Accounts Receivable Administrator
Gununamanda Ltd
05.2021 - 01.2023
- Maintained accurate financial records through regular account reconciliation and adjustments when necessary.
- Facilitated timely payment from customers by providing detailed invoice information and addressing any concerns promptly.
- Greeted and assisted customers and clients with positive, enthusiastic and friendly attitude.
- Matched purchase orders with invoices and recorded necessary information.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Input financial data and produced reports using XERO.
Medical Receptionist
Gidgee Healing
02.2018 - 02.2020
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanour.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Supported office staff and operational requirements with administrative tasks.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Maintained current and accurate medical records for patients.
Store Team Member
KMART
09.2017 - 12.2017
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Kitchen Hand
Norman County Snacks & Supplies
06.2017 - 08.2017
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Coordinated with front-of-house staff to ensure smooth service during peak dining hours.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
Administrative Officer
Mornington Island State School
08.2016 - 12.2016
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Performed wide-ranging administrative, financial and service-related functions.
- Enhanced school efficiency by streamlining administrative processes and implementing new systems.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
Human Resources Assistant
Mornington Shire Council
03.2016 - 08.2016
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Answered and redirected incoming phone calls for office.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Developed and maintained HR policies and procedures.
- Assisted with creating employee handbooks and manuals.
- Aided staff with employee performance review paperwork and documentation.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
Education
High School Diploma -
Bentley Park College
Cairns, QLD01-2015
Skills
- Office management
- Records management
- Professional communication
- Complex Problem-solving
- Workflow planning
- Administrative support
- Customer service
- Time management
- Computer proficiency
- Documentation and recordkeeping
- Deadline oriented
Timeline
Administrative Officer
Mornington Island State School
10.2024 - Current
Store Attendant
Gununamanda Ltd
04.2023 - 07.2024
Accounts Receivable Administrator
Gununamanda Ltd
05.2021 - 01.2023
Medical Receptionist
Gidgee Healing
02.2018 - 02.2020
Store Team Member
KMART
09.2017 - 12.2017
Kitchen Hand
Norman County Snacks & Supplies
06.2017 - 08.2017
Administrative Officer
Mornington Island State School
08.2016 - 12.2016
Human Resources Assistant
Mornington Shire Council
03.2016 - 08.2016
High School Diploma -
Bentley Park College
Similar Profiles
Jirra DoddJirra Dodd
High School Student at Bribie Island State High SchoolHigh School Student at Bribie Island State High School
Elan Gibson (VIT #323889)Elan Gibson (VIT #323889)
Year 2, Teacher at Macleay Island State SchoolYear 2, Teacher at Macleay Island State School
Stephen BellStephen Bell
Surf Instructor at Mornington Peninsula Surf SchoolSurf Instructor at Mornington Peninsula Surf School
Victoria UdodorVictoria Udodor
Administrative Officer at Dominion House ChurchAdministrative Officer at Dominion House Church
Samantha HavlinSamantha Havlin
Administrative Officer at 4Creeks EngineeringAdministrative Officer at 4Creeks Engineering