Cydne Ollett
Burpengary,QLD
Summary
A second year Civil Engineering student versed in reviewing plans, writing reports, researching solutions and implementing company procedures aligned with Engineers Australia competencies. Skilled in complex problem-solving, demonstrating a strong work ethic and interpersonal skills. Committed to achieving results through collaboration and technical proficiency additionally willingness to learn, follow instructions, and work cooperatively within team environments. Computer competencies include various CAD programs and MS Office applications.
Overview
6
6
years of professional experience
Work History
Telephone Fundraiser
Clever Contacts
- Achieved fundraising goals by effectively presenting the organization''s mission and impact during telephone conversations.
- Supported team members in meeting collective targets through collaboration and knowledge sharing.
- Enhanced donor retention through consistent follow-ups and relationship-building strategies.
- Navigated sensitive situations with empathy, offering alternative solutions or referring callers to appropriate resources when necessary.
Sales Assistant
Kmart
10.2018 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Civil Engineering - Civil Engineering
QUT
Gardens Point, QLD09.2027
High School Diploma -
St Columban's College
Caboolture, QLD11.2022
Skills
- Intermediate Knowledge of Engineering Software: MATLAB/ CAD
- Microsoft Applications (Word, Excel, Powerpoint)
- Complex problem-solving abilities
- Safety processes and procedures
- Engineering Documentation
- Technical reporting
- Strong Work Ethic, eager to learn
- Interpersonal Communication
- Autonomous Worker
Timeline
Sales Assistant
Kmart
10.2018 - Current
Telephone Fundraiser
Clever Contacts
Bachelor of Civil Engineering - Civil Engineering
QUT
High School Diploma -
St Columban's College
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