Overview
Work History
Education
Content
Volunteer Experience
Certification
References
Timeline
Generic

Cygnet Hornett-Devers

Heatherton,VIC

Overview

2
2
years of professional experience
1
1
Certification

Work History

Waiter, Bartender and All Rounder

Arcobar
05.2023 - Current
    • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
    • Remained calm and poised when dealing with difficult customers or during busy shifts.
    • Kept server areas clean and stocked to increase efficiency while working tables.
    • Maintained customer satisfaction by clarifying questions about orders and specialty items.
    • Served high customer volumes during special events, nights, and weekends.
    • Followed alcohol awareness procedures for preventing excessive guest intoxication.
    • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Waiter and Barista

Jackman & Mcross
01.2023 - 04.2023
    • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
    • Cleaned counters, machines, utensils, and seating areas daily.
    • Controlled line and crowd with quick, efficient service.
    • Maintained regular and consistent attendance and punctuality.
    • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Catering assistant and Catering Team Leader

PGL: Bawdsey Manor
05.2022 - 11.2022
    • Managed team workload to reach targets for specific tasks.
    • Delegated daily tasks, addressed employee questions and resolved scheduling issues.
    • Managed team workload to reach production targets.
    • Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.
    • Worked with chefs to plan menus according to client needs and budgets.
    • Provided friendly, courteous service to create memorable moments for guests.
    • Delivered catered food and supplies to facility for on-time set-up.
    • Cleaned and organized kitchen stations to promote team efficiency.
    • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

All Rounder

Kombi Cafe and Smoothie Bar
01.2022 - 05.2022
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.

Receptionist

Claremont Medical Centre
11.2021 - 01.2022
    • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
    • Confirmed appointments, communicated with clients, and updated client records.
    • Kept reception area clean and neat to give visitors positive first impression.
    • Answered phone promptly and directed incoming calls to correct offices.
    • Responded to inquiries from callers seeking information.

Education

High School Diploma -

The Friends' School
North Hobart, TAS
11.2021

Content

To whom it may concern,I have an extensive past working with customer service and front of house for many different establishments, have a current RSA and know how to work a coffee machine. Worked in fast-paced environments where teamwork is key for efficiency. Recently returned from England where my experience has allowed me to interact with each customer on a one-on-one basis, making small talk and learning about their day. Here, I also learnt the positives of working in a healthy environment and seeing the outcomes of productivity and teamwork that positivity brings .I've obtained a huge understanding of initiative through my role as Team Leader for the Catering department of PGL Bawdsey Manor and my involvement in sports, alongside the importance of teamwork, flexibility,self-challenge and respect, always being willing to grow and adapt to any outcome. Always willing to learn and grow, use my skills to the best of my abilities.

 

Sincerely, Cygnet Hornett-Devers

Volunteer Experience

  • 2023-04, Coordinator for TasPop Council
  • 2020-2021, Coaching for Rowing and Waterpolo junior teams
  • 2019-01, National Folk Festival front desk staff and Children Tent Coordinator
  • 2019-01, Nariel Creek Folk Festival caterer staff, and stage master of ceremonies

Certification

  • Working with Vulnerable People Registration License - 2023
  • RSA License - 2023
  • First Aid and CPR Level II, HTLAID001, HTLA1002, HATLAID003 Training - 2021-Current
  • Certificate II In Kitchen Operations, TAFE - February 2021-October 2021
  • Clemes Certificate, The Friends' School - 2019-2021


References

Education References;

  • Kate Baldry, The Friends School, Deputy Head of Clemes: Student Services, (61+) 3 6210 2200, Principal@friends.tas.edu.au
  • Suzanne Walker, The Friends' School, VET Co-ordinator, (61+) 3 6238 2381, suzanne.walker@friends.tas.edu.au


Work References;

  • Brooke Madlener, Arcobar, Manager, (61+) 0419 319 061, info@arcobar.com.au
  • Nerida McRoss, Jackman and Mcross, Manager, (61+) 3 6223 3186, sales@jackmanandmcross.com.au
  • PGL- Resource Team, Bawdsey Manor, resroucing@pgl.co.uk

Timeline

Waiter, Bartender and All Rounder

Arcobar
05.2023 - Current

Waiter and Barista

Jackman & Mcross
01.2023 - 04.2023

Catering assistant and Catering Team Leader

PGL: Bawdsey Manor
05.2022 - 11.2022

All Rounder

Kombi Cafe and Smoothie Bar
01.2022 - 05.2022

Receptionist

Claremont Medical Centre
11.2021 - 01.2022

High School Diploma -

The Friends' School

Similar Profiles

CREATE PROFILE
Cygnet Hornett-Devers