Cynthia Anicama Yataco

I am a customer-focused hospitality professional with over 8 years of experience across front office, housekeeping, and room operations. I specialize in delivering exceptional guest service, leading teams, and ensuring seamless hotel operations that reflect the highest standards. In my roles as Room Assistant Manager, Housekeeping Supervisor, and Front of House Team Leader, I have consistently gone above and beyond to meet guest needs, resolve issues promptly, and create welcoming, memorable experiences. I believe great service is built on empathy, attention to detail, and a proactive attitude. I have successfully trained and mentored staff, helping new team members gain the skills and confidence to provide top-tier service. I’m passionate about building strong teams that work collaboratively to exceed guest expectations and maintain brand excellence. Known for my hands-on leadership, reliability, and communication skills, I’m confident in my ability to handle busy, high-pressure environments with professionalism and a positive approach. I’m now seeking the opportunity to bring my guest-first mindset, operational knowledge, and leadership skills to a forward-thinking hospitality team.