Cynthia Cochrane
York,WA
Summary
Highly-qualified Sales Assistant experienced in store opening and closing procedures, money handling, and merchandising. Demonstrates accuracy, strong time management abilities, and a commitment to customer service. Monitors security and effectively meets diverse customer needs. Well-qualified all rounder familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
36
36
years of professional experience
1
1
Certification
Work History
All Rounder
Self Employed
01.2018 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Cooking meals for elderly and pre-packing
- Cooking meals
Sales Assistant
mitre 10
03.2016 - 05.2017
- Ensured compliance with company policies and procedures at all times.
- Maintained cleanliness of the sales floor area at all times.
- Resolved customer complaints in a timely manner.
- Greeted customers and provided assistance with product selection.
- Informed customers about current promotions and discounts.
- Performed regular price checks to ensure competitive pricing.
- Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
- Assisted customers with returns, exchanges and refunds.
- Provided excellent customer service to clients in person and over the phone.
- Processed orders accurately and efficiently using a POS system.
- Used point-of-sale systems to track inventory levels and properly restock shelves.
- Replenished merchandise on shelves as needed throughout the day.
- Managed cash register transactions accurately and efficiently.
- Assisted in creating displays to promote products.
- Ensured that all promotional materials were properly displayed in their designated areas.
- Processed special orders for out-of-stock items when necessary.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Fostered relationships with customers to expand customer base and retain business.
- Processed transactions quickly and accurately, maintaining a balanced cash drawer.
- Used computer system to retrieve customer information, part number inventory and status of purchase orders.
- Handled customer complaints and issues, resolving them efficiently to maintain positive relationships.
- Organized store by returning merchandise to proper areas and restocked displays.
- Cleaned shelves, counters and tables to maintain organized store.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Managed cash register operations including counting money, separating charge slips, and balancing drawers.
- Ticketed, arranged and displayed merchandise to promote sales.
- Opening and closing of store
- In charge of pick up and drop off the days takings
Yard Worker
cochranes cartage
06.1998 - 05.1999
- Weeded flower beds and removed weeds from sidewalks or driveways.
- Organized storage area for tools and materials used in the yard work.
- Applied herbicides or pesticides to control pests in the yard environment.
- Washed company vehicles and notified supervisor of vehicle damage, such as flat tires.
- Loaded and emptied trailers and vehicles.
- Worked with loaders and supervisor to move assigned trucks and trailers from one location to another.
- Stacked pallets neatly to maintain organization of yard.
- Operated powered industrial trucks such as forklifts, cherry pickers and to move product around distribution centre.
- Initiated yard checks to maintain inbound and outbound dock and staging areas.
- Loaded material onto trucks and secured for transport.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- basic servicing of trucks,oil ,water,tyres,globes,wipers etc
- Taught how to rebuild motors,do brakes,basics of mechanics
- washing of trucks
- answer phones , pick up lunches ,clean lunch room -toilets-offices
- fueling of cars and trucks
- cleaning of workshop
Food Delivery Driver
jiffy foods
01.1997 - 07.1997
- Followed all safety protocols while driving.
- Resolved customer disputes quickly and professionally in accordance with company policy guidelines.
- Managed inventory of food items in vehicle by checking expiration dates regularly.
- Adhered to local traffic laws at all times while delivering orders to customers.
- Processed online payments via credit card, debit card or PayPal.
- Loaded and unloaded delivery vehicles with food items.
- Maintained cleanliness of vehicle interior and exterior.
- Complied with company policies related to safe driving practices and procedures.
- Inspected vehicle before and after shifts for any maintenance needs or issues.
- Provided excellent customer service throughout the delivery process.
- Handled cash payments from customers for delivery orders.
- Recorded accurate mileage log information during each shift.
- Delivered fresh food to customers across local area.
- Participated in training sessions on customer service and food safety, applying learned principles to daily delivery operations.
- Managed a high volume of deliveries during peak hours, effectively prioritizing and organizing orders to meet demanding schedules.
- Recorded deliveries and daily sales transactions.
- Refilled vending machines and removed outdated food products.
Petrol Attendant
Rob Rousso
06.1991 - 08.1993
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedure
- answered phones
- fueled cars-trucks-bikes
- helped in mechanic shop
-
Shelf Stacker
wa salvage
01.1990 - 01.1991
- Identified any damaged goods received from vendors and reported it immediately to supervisor.
- Received shipments of incoming goods, verified quantities against invoices, and checked for damages or defects.
- Maintained neat and orderly displays of merchandise on shelves.
- Ensured that all products were properly labeled with accurate prices and descriptions.
- Cleaned up spills promptly using appropriate equipment and materials.
- Processed returns, exchanges, refunds, price adjustments. per company policies.
- Operated pallet jacks and electric lifts safely while moving merchandise around the store.
- Followed established safety procedures when handling heavy objects or working at heights.
- Unloaded boxes from delivery trucks, checked for damages, and placed product in designated areas.
- Assisted with receiving and storage of products.
- Labeled products, noted SKUs and scanned barcodes into database.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Sales Assistant
woolworths
01.1988 - 12.1989
- Communicated effectively with team members to ensure smooth operation of checkout lanes.
- Performed opening and closing procedures for store registers as required.
- Inspected returned items for damage before issuing refunds or exchanges.
- Greeted customers in a friendly and courteous manner.
- Performed price checks for customers.
- Followed store policies regarding returns, refunds, discounts.
- Processed cash, credit, debit, and check payments accurately and efficiently.
- Adhered to safety guidelines while operating cash registers and other equipment.
- Balanced tills daily to ensure accuracy of transactions.
- Ensured that all promotional materials were properly displayed at checkout counters.
- Maintained cleanliness of checkout area and ensured it was well stocked at all times.
- Verified the age of customers when selling alcohol or tobacco products.
- Helped with purchases and signed customers up for rewards program.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Addressed and resolved customer complaints with friendly and level-headed assistance.
- Performed cash count-out at end of each shift and addressed all queries from customers.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- Packed and bagged products according to customer preferences.
- Greeted customers promptly and responded to questions.
- Built and maintained productive relationships with employees.
Education
Some College (No Degree) -
White Card
Perth, WANo Degree - Nail Technician
Nail Tech
OnlineNo Degree - Fashion Modeling
Grooming And Deportment
Albany, WAStanding On Solid Ground
Perth, WASkills
- Display building
- Visual Merchandising
- Merchandising proficiency
- Complex Problem-Solving
- Processing payments
- Sales expertise
- Cash Handling
- Opening and closing procedures
- Cash Register Operation
- Team building
- Problem-Solving
- Computer Proficiency and Microsoft Office
- Item Ticketing and Pricing
- Cleaning
- Cooking in bulk
Affiliations
- i travel all over wa competing in burnout competitions
- i love fishing and camping
- i love motor bike riding
- Off road racing (WAORRA)
- Rifle shooting
Accomplishments
- i have quite a collection of trophy's from burnouts
- State champion runner-high jumper-swimmer
- Port to port fun run winner 1987 in albany wa
- yellow belt tae kwon do
- 1987 modelling for depeche mode in albany wa
- Mother of 3 boys 32-29-and 17
- 30 plus years of life experience
- independent and single
-
Certification
logistics course
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
RemoteOn-SiteImportant To Me
Work-life balanceCareer advancementQuote
You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.
Sara Teasdale
Timeline
All Rounder
Self Employed
01.2018 - 08.2023
Sales Assistant
mitre 10
03.2016 - 05.2017
Yard Worker
cochranes cartage
06.1998 - 05.1999
Food Delivery Driver
jiffy foods
01.1997 - 07.1997
Petrol Attendant
Rob Rousso
06.1991 - 08.1993
Shelf Stacker
wa salvage
01.1990 - 01.1991
Sales Assistant
woolworths
01.1988 - 12.1989
Some College (No Degree) -
White Card
No Degree - Nail Technician
Nail Tech
No Degree - Fashion Modeling
Grooming And Deportment
Standing On Solid Ground
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