Cynthia Dinglasan

• Aria Gardens is a 150-bed facility in Albany, North Shore, Auckland, catering to high-level hospital and Rest Home residents
• Worked alongside 3 other registered nurses in the hospital wing
• Supervise, direct, lead and mentor a group of 6 healthcare assistants
• worked and liaised with the members of the multidisciplinary team
• carried out admission, transfer, discharge process, individualised care planning, MDR, 6 and 12 monthly reviews in collaboration with family/whanau
• Provided guidance and support to PM Rest Home Health care staff
• Kept myself updated through the facility's internal and external education sessions, and online trainings
• carried out day to day work log activities on eCase, ensuring all staff have completed same by end of the shift
• carried out clinical nursing cares, and ensured continuity of care according to plan, and evaluated effectivity of care and provided clear communication to the team for follow up

Senior (Charge) Nurse – Brentwood Aged Care Facility 2007 − 2017

Brentwood is an 84-bed facility in Sydney catering to high-needs residents.

• Managed a team of 9 including a Registered Nurse, and healthcare assistants (HCAs)

• Serviced high-needs residents with multiple co-morbidities, those on palliative care and a number with degenerative diseases such as MS (Multiple Sclerosis) and Parkinson’s Disease requiring infusion pump, and those requiring complex care for PEG/NGT feeding, Tracheostomy, SPC

• Ensured that every resident has a care plan and that the plan is reviewed and updated frequently as the health of the resident deteriorates

• Liaised with doctors, pharmacists and physiotherapists to ensure that care plans are appropriate for the individual and are aligned with best practice

• Managed any emergencies or incidents that arose and determined whether these indicated a change to the care plan was required

• Advocated for the client at all times and ensured that their families fully understood the treatment plan and were able to provide the best support they could

• Focused on preventative action rather than reacting to emergencies − by knowing individual residents and being able to anticipate the course of events

• Reviewed and appraised the work of the HCAs; ensured that the whole team understood the need to provide emotional support as well as clinical care

• Ensured that comprehensive and accurate client information and incident reports were captured in the TRAX system for easy review and auditing

• Facilitated internal audits and took any remedial action required based on the findings

• Provided care of 35 hospital residents, 61 bed rest home, managed a team of 3 HCAs between the Hospital and Rest home
• Ensured compliance with care plans, and managed incidents/emergencies, accurately recorded all incidents for evaluation when plans were reviewed
• Operated as Night RN for over 300 residents in independent living apartments-triaged emergency calls, delegated HCAs to visit and direct care, or arrange hospital transfer via ambulance
• Managed a number of clients with complex wounds, chronic pain, cognitive impairment, and progressive diseases
• Was able to prioritise tasks in a resource- constrained environment without compromising the over all quality of care, and ensured resident's safety

• Provided care for residents in the hospital (Kirkwood Wing), the independent-living cottages, apartments and the Arohanui dementia unit

• As the Kirkwood unit RN, provided coordination of nursing and HCA resources across all units

• Responsible for the preparation and maintenance of care plans, had oversight of the work of nurse aides and HCAs and managed any incidents or emergencies

• Provided complex care for high need residents with multiple medical conditions
• Caughey-Preston was a geriatric Hospital with a 108 bed capacity
• Worked mainly as one of the 2 PM RNs in charge of our respective wing.
• Ensured resident safety and provided a holistic, culturally sensitive nursing care with the direct involvement of family/ whanau