Cynthia Dunn
Elizabeth,SA
Summary
Proven track record at Pinnacle People, excelling in customer service and food preparation. Demonstrated adaptability under pressure and commitment to excellence, enhancing guest experiences and streamlining operations. Skilled in POS system operation and maintaining high hygiene standards, significantly contributing to team success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Pinnacle People
03.2017 - Current
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
Catering Assistant
Pinnacle People
03.2017 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to execute seamless catering events for clients.
- Coordinated closely with other staff members during events for smooth service delivery.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
- Maintained flexible work schedule to meet event needs.
- Offered excellent customer service, addressing client concerns promptly and professionally.
- Maintained professional demeanor under pressure during high-stress situations, contributing to overall success of catered events.
Retail Assistant
Pinnacle People
03.2017 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Demonstrated flexibility by adapting to various roles within the retail environment as needed.
Education
No Degree -
Port Broughton Area School
Port Broughton, SA12.1995
Skills
- Adaptability under pressure
- Reliability and punctuality
- Kitchen Support
- Guest Services
- Food Preparation
- Beverage Preparation
- Customer Service
- Problem-Solving
- Attention to Detail
- Time Management
- Safe Food Handling
- Cash Register Operation
- Guest service
- POS System Operation
- Table Setting
Certification
Certificate 3 In Hospitality and Tourism
Certificate 3 in Education
Senior First Aid
WWCC
RAHN
Timeline
Food and Beverage Attendant
Pinnacle People
03.2017 - Current
Catering Assistant
Pinnacle People
03.2017 - Current
Retail Assistant
Pinnacle People
03.2017 - Current
No Degree -
Port Broughton Area School
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