Summary
Work History
Education
Skills
Timeline
Generic

CYNTHIA FENECH

Craigieburn,VIC

Summary

Dedicated professional with experience at Goddess Cleaning, excelling in efficient cleaning techniques and quality assurance. Proven ability to enhance cleanliness standards and maintain a safe environment. Strong team collaboration skills and adept in chemical handling, ensuring optimal client satisfaction through meticulous attention to detail and effective waste disposal methods.

Work History

Cleaning Crew Member

Goddess Cleaning
  • Performed thorough cleaning of assigned areas, ensuring high standards of hygiene and cleanliness.
  • Operated cleaning equipment efficiently to maintain facility appearance and safety.
  • Collaborated with team members to complete daily cleaning tasks effectively and on schedule.
  • Assisted in training new hires on proper cleaning techniques and safety protocols.
  • Monitored supply inventory, reporting shortages to management for timely replenishment.
  • Implemented best practices for waste disposal, contributing to environmentally friendly operations.
  • Conducted regular inspections of cleaned areas, ensuring adherence to quality standards.
  • Adapted quickly to changing priorities, maintaining productivity during peak service hours.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
  • Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.
  • Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.

Console Operator

Caltex Service Station
  • Operated console systems to monitor fuel dispensing and transactions.
  • Ensured compliance with safety regulations and protocols during daily operations.
  • Assisted customers with inquiries, providing information on products and services.
  • Conducted routine inspections of equipment and reported maintenance needs promptly.
  • Managed inventory levels, restocking supplies as necessary for operational efficiency.
  • Processed sales transactions accurately, maintaining cash register integrity throughout shifts.
  • Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problemsolving.
  • Maintained a safe working environment by adhering to established health and safety protocols during console operations.
  • Observed and reported suspicious activities and persons.
  • Facilitated seamless transitions between shifts by providing thorough handover notes detailing any outstanding tasks or ongoing issues requiring attention.
  • Demonstrated adaptability by quickly learning new systems as they were introduced into the work environment.
  • Acted as a reliable point of contact for external partners, addressing queries and providing information on console operations as needed.

Retail Sales Associate Cashier

Target
  • Provided exceptional customer service by assisting guests with product inquiries and resolving issues.
  • Processed transactions efficiently using POS systems, ensuring accurate cash handling and register maintenance.
  • Maintained organized sales floor through effective merchandising and stock replenishment practices.
  • Collaborated with team members to achieve daily sales goals and enhance store performance.
  • Conducted inventory checks to ensure product availability and minimize stock discrepancies.
  • Implemented promotional displays to increase product visibility and drive seasonal sales initiatives.
  • Engaged customers during checkout, promoting loyalty programs and upselling relevant products.
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Operated POS terminals and cash drawer balancing.
  • Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
  • Assisted customers by answering questions and fulfilling requests.
  • Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
  • Managed returns and exchanges, resolving customer issues promptly and professionally.
  • Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
  • Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.

Customer Service Cashier

La Porchetta
  • Processed customer transactions efficiently, ensuring accurate cash handling and change distribution.
  • Assisted customers with product inquiries, providing knowledgeable recommendations to enhance satisfaction.
  • Managed inventory levels by restocking shelves and organizing merchandise for optimal presentation.
  • Maintained cleanliness and organization of the checkout area, promoting a welcoming environment.
  • Collaborated with team members to streamline service processes, improving overall workflow efficiency.
  • Handled customer complaints professionally, resolving issues promptly to uphold company standards.
  • Implemented best practices for cash register operations, reducing transaction errors and enhancing accuracy.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Education

No Degree - Traffic Management

Bendigo Regional Institute of TAFE
Bendigo-Echuca, VIC

Year 11

Taylors Lakes Secondary Collage
Melbourne, VIC
12.1999

Skills

  • Team collaboration
  • Efficient cleaning techniques
  • Deep cleaning processes
  • Basic maintenance tasks
  • Chemical handling
  • Restroom maintenance
  • Physical stamina
  • Quality assurance
  • Kitchen support
  • Dishwashing
  • Restroom servicing
  • Maintenance
  • Quality control
  • Steam cleaning
  • Flexible scheduling
  • Supply restocking
  • Wall washing
  • Customer service-focused
  • Pressure washing
  • Floor care expertise
  • Waste disposal methods

Timeline

Cleaning Crew Member

Goddess Cleaning

Console Operator

Caltex Service Station

Retail Sales Associate Cashier

Target

Customer Service Cashier

La Porchetta

No Degree - Traffic Management

Bendigo Regional Institute of TAFE

Year 11

Taylors Lakes Secondary Collage
CYNTHIA FENECH