Cynthia Han
Canberra,Australia
Summary
I'm passionate about coffee and connecting with people. In university, I took courses to improve my brewing skills and learned how to recommend the best products while working at a café. These experiences pushed me to dive deeper into coffee techniques to enhance quality. Fluent in both Chinese and English, I make every guest feel welcome, helping them find the perfect blend. I bring creativity to my work, ensuring each cup brings joy and satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Coffee all-rounder, Maker
Mr.Yuki, KURIMU x Hokkaido Baked Cheese Tart
06.2023 - Current
- Adapted flexibly to multiple tasks, demonstrating strong adaptability and quick responses to customer needs.
- Operated grinders and espresso machines, ensuring consistent product quality.
- Performed general maintenance and cleaning to maintain equipment efficiency.
- Monitored food storage, rotation, and expiration dates to minimize waste.
- Decorated cakes and pastries, enhancing their visual appeal and quality.
Bubble Tea Maker, Customer Service Cashier
Gong Cha, ShareTea
06.2022 - 04.2023
- Preparing the tea base, cooking the pearls, mixing the drinks, customizing and taking orders
- Maintained cleanliness at the checkout area by wiping down counters, sweeping floors
- Applied suggestive selling techniques to increase sales
- Built strong relationships with regulars and new customers by providing friendly, personalized service
Waitress
Ginger And Spice, Dickson Dumpling House
01.2022 - 07.2022
- Demonstrated excellent customer service skills while working in a fast-paced environment
- Managed multiple tasks simultaneously while maintaining high quality standards of service
- Communicated orders to kitchen staff to turn tables faster, keeping food fresh and hot
Education
Bachelor of Secondary Education and Art - Education
University of Canberra
12.2027
Skills
- Coffee Expertise: Master brewing, milk frothing
- Order Management: Take orders and handle payments efficiently
- Communication Skills: Connect with customers and recommend the best options
- Creativity: Offer unique, memorable drink experiences
- Service Passion: Be welcoming and attentive to customer needs and look after them like friends
- Teamwork & Resilience: Work well under pressure and with others
Certification
- Stage 3: Barista Training at the Bean Culture Coffee Roastery, Canberra
- Work With Vulnerable People card
- Work with Children Check
Availability
10/28/24, 02/01/25, 8:00 am - 3:00 pm, Flexible schedule
Timeline
Coffee all-rounder, Maker
Mr.Yuki, KURIMU x Hokkaido Baked Cheese Tart
06.2023 - Current
Bubble Tea Maker, Customer Service Cashier
Gong Cha, ShareTea
06.2022 - 04.2023
Waitress
Ginger And Spice, Dickson Dumpling House
01.2022 - 07.2022
Bachelor of Secondary Education and Art - Education
University of Canberra
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