Cynthia Haworth
Redbank,QLD
Summary
Dedicated Counsellor professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges. Experienced Counsellor with over 5 years of experience . Excellent reputation for resolving problems Skilled Counselor with strong background helping clients overcome personal challenges and cope with triggering situations. Focused on facilitating exploration of issues, developing individualized plans and developing important skills. Expert counseling professional devoted to positively impacting clients. Successful at delivering support individually and in group settings. Seeks every opportunity to build trust and deep connections.
Overview
27
27
years of professional experience
Work History
Counsellor With Grief and Loss
People And Pets.
Ipswich, QLD
02.2016 - Current
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained excellent attendance record, consistently arriving to work on time.
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
- Worked flexible hours; night, weekend, and holiday shifts.
Counsellor
Psychology Today
Brisbane, QLD
02.2015 - Current
- Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.
- Kept abreast of new and developing information in mental health field by attending professional conferences and workshops.
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
- Led summer day treatment groups and therapeutic activities to teach functional living skills and address behavioral issues.
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Provided individual counseling services to clients with adjustment issues and partnered to facilitate weekly support groups.
- Developed service plans to maintain intact families and improve family functioning.
Counsellor /Consultant
David Jones
Brisbane , QLD
07.2014 - 06.2021
- Communicated closely with other employees to devise programs and activities based on developmental and academic levels.
- Provided individual counseling services with adjustment issues and partnered to facilitate weekly support groups.
- Kept abreast of new and developing information in mental health field by attending professional conferences and workshops.
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
- Drove operational improvements which resulted in savings and improved profit margins.
- Collaborated with management to achieve results.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Budgeted, audited and balanced cash handlings to secure cash drawer.
Correctional Officer Supervisor
Correctional Services Queensland
Brisbane , Qld
04.1986 - 04.1993
- Preserved inmates' legal rights through trainings and interventions with correctional officers.
- Oversaw control center, monitoring inmates, visitors and employees for signs of suspicious behavior.
- Developed programs to support inmates while incarcerated.
- Protected residents and corrections staff through carefully developed procedures.
- Processed intake and release of residents and maintained records of incarceration.
- Supported initiatives to prepare incarcerated individuals for life outside of institution upon release.
Education
Associate of Science - Counseling
Estrada College
Brisbane, QLD11.2017
Associate of Arts - Educational, Instructional, And Curriculum Supervision
TAFE-TEQ
Brisbane, QLD12.1993
Master of Arts - I90 Post Graduation Certificate
EDITH COWAN UNIVERSITY
Perth, WA2023
Skills
- Clinical experience with child abuse and neglect cases
- Written Communication
- Flexible & Adaptable
- MS Office
- Leadership
- Self-motivated professional
- Training & Development
- Adaptability
- Customer Service
- Microsoft Office
- Collaboration
- Interpersonal Communication
- Analytical skills
- Cultural awareness
- Multitasking abilities
- Good listening skills
- Computer skills
- Critical Thinking
- Teambuilding
- PPE Compliance
- Data Entry
- Clerical Support
- Maintenance and Repair
- Excellent Communication
- Cultural Awareness
- Active Listening
- Problem-Solving
- Attention to Detail
- Multitasking Abilities
- Planning and Coordination
- Good Telephone Etiquette
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The problem is not to find the answer; it’s to face the answer.
Terence McKenna
Timeline
Counsellor With Grief and Loss
People And Pets.
02.2016 - Current
Counsellor
Psychology Today
02.2015 - Current
Counsellor /Consultant
David Jones
07.2014 - 06.2021
Correctional Officer Supervisor
Correctional Services Queensland
04.1986 - 04.1993
Associate of Science - Counseling
Estrada College
Associate of Arts - Educational, Instructional, And Curriculum Supervision
TAFE-TEQ
Master of Arts - I90 Post Graduation Certificate
EDITH COWAN UNIVERSITY
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