Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Cynthia Paterson

SECRET HARBOUR,WA

Summary

I am a mature lady, and I find myself to be a friendly, cheerful, extremely motivated, and enthusiastic individual who has an ambition to succeed in any given environment. I am open to learning, and I am always up for a challenge, whatever the situation. I pride myself on being an honest and reliable employee, striving to be an asset to any business. I get along and work alongside others well, while also working efficiently and effectively on my own. I am seeking a position where I can develop and excel, while giving my best to my employer. To seek and maintain a full-time position that offers professional challenges, utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Bakery Worker

Muffin Break
Secret Harbour, WA
03.2024 - Current
  • Followed health codes and regulations regarding food handling procedures.
  • Maintained a clean work environment throughout the day by sweeping floors, wiping down surfaces and disposing of waste materials properly.
  • Communicated customer feedback regarding product taste or presentation back to management team.
  • Cleaned baking equipment and utensils including mixing bowls, measuring cups, pans, trays, ovens and other tools used in the preparation of bakery items.
  • Ensured that all food items were prepared according to company standards.
  • Assisted in training new staff members on proper methods of preparing and serving bakery items.
  • Communicated effectively with co-workers regarding product availability and delivery schedules.
  • Monitored temperatures inside ovens during baking processes to ensure food safety regulations were met.

RKGH Hims Officer

Rockingham General Hospital
Rockingham, WA
03.2022 - 03.2024
  • All requests for clinical records are actioned and filled within the specified timeframes
  • All record movements are recorded in the Patient Management System
  • Assistance to internal inquires is given in a client-driven, professional manner
  • Trusted to take on additional responsibilities and assist other departments in accomplishing tasks
  • Maintain compliance with W.A Health regulations, including confidentiality.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Developed and maintained courteous and effective working relationships.

Retail Assistant Manager/IGA Halls Head

IGA Express
Halls Head, WA
11.2021 - 03.2022
  • Provided a day-to-day oversight of approximately 8 employees including training staff on maintaining merchandise quality, maintaining in-stocks and providing customer service and support
  • Addressed quality concerns and reduced out-of-stocks, resulting in unnecessary disposal of stock
  • Responsible for all in- house baking and quality control.
  • Upheld company customer service standards to provide customers with outstanding service and friendly environment.
  • Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.

Status Employment Consultant/Rockingham

Status Employment Services
Rockingham, WA
05.2021 - 07.2021
  • Understanding and respecting all confidential laws in place when dealing with each client
  • Assisting with resumes, cover letters, courses and other available assistance offered
  • Form partnerships with various companies to ensure employment success for our clients
  • Responsible in meeting all targets including KPI’s, meetings, appointments, phone calls and follow-ups in a timely manner
  • Friendly and cheerful
  • Carried out day-day-day duties accurately and efficiently.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Education

Retail Management -

Sydney TAFE
Sydney, NSW
01.1993

Year 10 - Completed Year 10

Arthur Phillip High School
Parramatta, NSW
12.1991

Skills

  • SKILLS
  • Flexible and Adaptable
  • Excellent Communication
  • PPE Compliance
  • Interpersonal Communication
  • Organization and Time Management
  • Written Communication
  • Multitasking Abilities
  • Active Listening
  • MS Office
  • Teambuilding
  • Self-Motivated
  • Good Telephone Etiquette
  • Dependable and Responsible
  • Teamwork and Collaboration
  • Attention to Detail
  • Decision-Making
  • Planning and Coordination
  • Food safety
  • Baking techniques
  • Customer service
  • Health regulations

Additional Information

I have a current Work with Children's Check, current C class licence and a current Police Clearance.

Timeline

Bakery Worker

Muffin Break
03.2024 - Current

RKGH Hims Officer

Rockingham General Hospital
03.2022 - 03.2024

Retail Assistant Manager/IGA Halls Head

IGA Express
11.2021 - 03.2022

Status Employment Consultant/Rockingham

Status Employment Services
05.2021 - 07.2021

Retail Management -

Sydney TAFE

Year 10 - Completed Year 10

Arthur Phillip High School

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