Name: Cynthia Tagobe
DOB: 26th July 2001
Gender: Female
Home Province: Tari, Hela Province
Dependents: One (1) - Andreas Tagobe (3 years old)
Cynthia Tagobe
Port Moresby
Summary
Friendly and approachable with an eagerness to learn. Possessing a positive can-do attitude and quick adaptability. Committed to delivering high standards and positive outcomes. Team contributor but also able to work with limited supervision.
Overview
4
4
years of professional experience
Work History
Hotel Front Desk Receptionist
Mahuru Seaview Hotel
05.2023 - Current
- Reporting directly to the Hotel Manager and primarily responsible for coordinating check-ins and check-outs at the hotel reception and enhancing guest satisfaction.
- Maintaining accurate records by diligently organizing and updating booking information in the hotel management system.
- Prioritizing guest satisfaction by relaying important updates regarding guest preferences or special requests to the different departments: restaurant, housekeeping, security and transport.
- Maintained a professional demeanour towards colleagues and guests.
- Maintaining proper financial records by managing cash transactions accurately,
- Completed late check-ins and directed guests to rooms and facilities.
- Collaborated with housekeeping staff to ensure timely room availability and cleanliness for incoming guests.
- Collaborated with transport staff to coordinate pick up and drop off of guests
Administrative Officer
GMT Enterprise Limited
02.2021 - 03.2023
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Education
Bachelor of Arts - Accounting And Entrepreneurship
Pacific Adventist University
Central ProvinceUpper Secondary School Certificate -
PNG Paradise Secondary
Port Moresby, N.C.D12-2019
Lower Secondary School Certificate -
PNG Paradise Secondary
Port Moresby, N.C.D12-2017
Skills
- Microsoft Office Proficiency
- Customer service
- Front desk management
- Teamwork and collaboration
Interests
Timeline
Hotel Front Desk Receptionist
Mahuru Seaview Hotel
05.2023 - Current
Administrative Officer
GMT Enterprise Limited
02.2021 - 03.2023
Bachelor of Arts - Accounting And Entrepreneurship
Pacific Adventist University
Upper Secondary School Certificate -
PNG Paradise Secondary
Lower Secondary School Certificate -
PNG Paradise Secondary
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