Cynthia Williams

• Fostered relationships with stakeholders, promoting collaboration and partnership opportunities.
• Planned and oversee meetings in accordance with governing documents.
• Maintain impartiality and objectivity during meetings and decision-making.

• Attended committee meetings to propose, discuss and assist with educational activities.
• Assist with facilitating open communication among committee members, fostering an environment of trust and mutual respect.

Provide experienced clinical input into new AI technology that will reduce the harm caused from wounds by allowing clinicians to take a photo with AI generating a clinical plan

• Roles during this time: Advanced Practice Nurse/Pharmacotherapy co-ordinator/Wound CNC
• Wound CNC – EPCC Chronic Wound Clinic
• EFT 0.4
• Collaborated with GP's and Surgeons to develop individualised treatment plans tailored to each patient''s needs.
• Reduce hospital readmissions by closely monitoring patients for early signs of complications.
• Maintain up-to-date knowledge of industry best practices through participation in ongoing professional development opportunities.
• Serve as a liaison between the healthcare team, patients, and families for optimal communication and care coordination.
• Encourage a culture of continuous learning among nursing staff by fostering an environment conducive to open dialogue and collaborative problem solving. Providing education to others at every opportunity.
• Participate in interdisciplinary team meetings to coordinate comprehensive care plans for complex patients.
• Mentor medical staff, contributing to their professional growth and development.
• Conduct thorough assessments, identifying underlying health issues and making appropriate referrals when necessary.
• Streamline clinic processes, improving patient flow and reducing wait times.
• Educate patients on disease management techniques, empowering them to take control of their health outcomes.
• Provide expert clinical consultation services for colleagues seeking guidance on complex cases or specialized knowledge areas.
• Evaluate patient progress and responses to various treatments.
• Explain side effects from medications and provided in-depth education to patients with metabolic diseases.
• Provide counselling to patients and families and referred patients to other treatment facilities.
• Developed individualised treatment plans for patients with complex medical needs with full explanation in easy to understand language. Use visual pictures and diagrams for those that need greater assistance.
• Participate in skin integrity meetings when work load allows.

• EFT 0.6

• Developed strategies for overcoming barriers to dietary adherence, leading to increased compliance rates among patients.
• Kept abreast of current research and advancements in the field of clinical nutrition, enhancing professional expertise and informing evidence-based practice.
• Conduct comprehensive nutritional assessments, contributing to accurate diagnoses and targeted interventions.
• Improved patient outcomes by developing individualised nutrition plans tailored to their specific needs.
• Achieved successful reversal and remission of diabetes as well as weight loss results for clients through tailored nutritional guidance coupled with motivational counselling sessions.
• Delivered presentations at conferences and workshops, sharing industry knowledge and best practices with fellow professionals in Wound Care and Nutrition field.
• Educated patients on the importance of proper nutrition in managing chronic conditions, empowering them to make healthier choices.
• Educated clients about long-term health benefits of whole food.
• Created and prepared visual aids, manuals and other materials used in teaching patients.
• Championed a positive work environment by fostering open communication channels among staff members and encouraging teamwork.
• Conducted comprehensive assessments of patients'' physical, emotional, social, and environmental factors to inform accurate diagnoses and effective treatment plans.
• Coordinated referrals to hospital services or specialists for additional support.
• Reduced hospital readmission rates by providing thorough patient education and follow-up support for wound and lymphoedema clients- understanding inflammation vs infection.
• Trained support staff in garment application and pneumatic pump care. Red flags, contraindications and when to stop treatment and seek medical help.
• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
• Enhanced team collaboration through regular communication.
• Co-developed our one day road show wound education to upskill new nurses in wound management and care. All to reduce the harm caused by wounds and to provide confidence to refer and escalate when wounds fail to respond to care.

• Developed strong relationships with key stakeholders, ensuring their needs were understood and addressed.
• Collaborated with fellow directors to develop long-term strategies that aligned with company objectives and shareholder expectations.
• Provided oversight during times of crisis, guiding the organization toward stability through decisive action.
• Endorsed ethical business practices throughout all levels of the organisation, fostering a culture of integrity and accountability.
• Participated in community outreach efforts, strengthening brand reputation by engaging with local stakeholders.
• Established and maintained strong relationships with customers, vendors and strategic partners.
• Represented organization at industry conferences and events.
• Was the board liaison for the Venous Leg Ulcer Guidelines that were being reviewed during my time on the board.

• Advanced Practice Nurse: General Practice. Responsible as clinical support nurse, graduate nurse and student support as well as education on wounds, cervical screening and immunisation to all members of the medical team.
• Maintained up-to-date knowledge of industry best practices through participation in ongoing professional development opportunities.
• Conducted thorough assessments, identifying underlying health issues and making appropriate referrals when necessary.
• Promoted preventive care by conducting screenings, immunisations, and wellness education programs within the practice and the community.
• Mentored junior nursing staff, contributing to their professional growth and development.
• Led interdisciplinary team meetings to coordinate comprehensive care plans for complex patients.
• Managed high acuity cases effectively while maintaining a strong focus on positive patient outcomes.
• Served as a liaison between the healthcare team, patients, and families for optimal communication and care coordination.
• Reduced hospital readmissions by closely monitoring patients for early signs of complications.
• Educated patients on disease management techniques, empowering them to take control of their health outcomes.
• Collaborated with doctors to develop individualized treatment plans tailored to each patient''s needs.
• Streamlined clinic processes, improving patient flow and reducing wait times.
• Assisted in the development of new clinical programs for diabetes, cardiac health, respiratory disease and cognition.
• Championed a culture of continuous learning among nursing staff by fostering an environment conducive to open dialogue and collaborative problem solving.
• Developed quality improvement initiatives resulting in enhanced patient safety measures throughout the facility.
• Improved patient satisfaction scores with compassionate and effective communication strategies.

• Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
• Reduced medication errors through thorough double-checking of prescriptions and dosages.
• Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
• Administered immunisations via appropriate route and monitored responses.
• Performed accurate documentation of immunisations in compliance with regulatory standards.

• Ensured continuity of care during shift changes by providing detailed verbal reports on each assigned patient's status during nursing handover.
• Reduced hospital-acquired infections through strict adherence to infection control protocols, including proper hand hygiene and equipment sterilisation.
• Enhanced patient safety by diligently monitoring vital signs and promptly reporting any significant changes to appropriate medical staff.
• Advocated for patients' best interests with all interactions among healthcare team members, fostering a collaborative approach to achieving optimal health outcomes for each individual under my care.
• Increased nurse-patient communication quality with regular rounding, addressing concerns proactively and promoting a sense of trust within the care team relationship.
• Provided emotional support for patients facing challenging diagnoses or treatment plans, helping them navigate difficult periods during their hospital stay.
• Supported family members and caregivers by providing education on available resources, coping strategies, and techniques for managing stress related to their loved one's illness or condition.
• Streamlined nursing procedures for efficiency, ensuring timely medication administration and accurate documentation.
• Demonstrated strong clinical judgment when prioritising patient care tasks, ensuring that the most critical needs were addressed first during busy shifts.
• Improved patient satisfaction by providing compassionate and individualised care to diverse patients in a general ward setting.
• Maintained a safe environment for both patients and staff by adhering to hospital policies and procedures regarding patient care, safety protocols, and equipment usage.
• Assisted in the training and mentoring of new nursing staff, contributing to a positive work environment that fostered professional growth.
• Performed thorough assessments of newly admitted patients, identifying potential complications early on for prompt intervention when necessary.
• Contributed to successful discharge planning efforts by actively participating in case conferences and collaborating closely with social workers and other support services personnel.
• Participated in quality improvement initiatives aimed at enhancing the overall level of care provided within the general ward setting.
• Facilitated seamless patient transitions between departments or facilities by coordinating transfer logistics and communicating pertinent information with receiving staff members.
• Educated patients and families on disease processes, treatment options, and self-care techniques to promote optimal health outcomes.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Promoted patient engagement in their own care through effective education about medications, lifestyle modifications, and post-discharge follow-up requirements.
• Educated family members and caregivers on patient care instructions.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.

• Conducted thorough patient assessments to identify changes in condition, promptly notifying doctors and initiating appropriate interventions when necessary.
• Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
• Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
• Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
• Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
• Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
• Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
• Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Educated family members and caregivers on patient care instructions.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.

• Enhanced team performance by collaborating with colleagues to share best practices in district nursing.
• Demonstrated flexibility and adaptability by adjusting schedules to accommodate fluctuating caseloads while maintaining high levels of quality care.
• Managed caseloads effectively, prioritizing urgent cases and ensuring continuity of care across the district.
• Developed strong communication skills to effectively advocate for patient needs with healthcare providers.
• Reduced hospital readmission rates through diligent follow-up care and comprehensive patient education.
• Conducted thorough assessments of new patients entering the service area, ensuring accurate diagnosis and appropriate referrals when necessary.
• Implemented preventative care strategies that led to decreased emergency room visits among high-risk populations within the district.
• Promoted a safe environment for both patients and staff by adhering to infection control protocols and advocating for necessary safety measures.
• Developed expertise in wound care management, resulting in faster healing times and reduced complications for patients.
• Streamlined documentation processes, enabling timely and accurate record-keeping for all patients.
• Evaluated the effectiveness of interventions by monitoring patient progress closely, adjusting treatment plans accordingly when needed.
• Offered support during end-of-life situations, providing comfort and compassionate care for both patients and their families during challenging times.
• Educated family members on proper home-based care techniques, leading to improved self-management skills among patients and their caregivers.
• Expanded clinical knowledge through ongoing professional development opportunities and staying current on evidence-based practice guidelines.
• Managed patients recovering from medical or surgical procedures.
• Quickly responded to situations impacting safety and security and de-escalate situations.
• Observed and documented patient factors such as diets, physical activity levels, and behaviours to understand conditions and effectively modify treatment plans.
• Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
• Educated family members and caregivers on patient care instructions.
• Provided skilled, timely and level-headed emergency response to critically-ill patients.