Cyrene Lewis
Barrack Heights,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Office Manager
Cloud 9 Pools
Shellharbour, NSW
07.2020 - Current
- Developed and implemented office policies and procedures.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided administrative support to management team including preparing reports and presentations.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
Merchandiser
Cadbury
Wollongong, Nsw
10.2018 - 09.2019
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Organized displays according to company standards and specifications.
- Assisted customers with locating desired items within store locations.
- Maintained a clean and organized work environment at all times.
- Set up attractive window displays that encouraged customers to enter the store.
- Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
- Participated in weekly meetings regarding upcoming promotions or changes in product lines.
Sales Associate
Wollongong Mini Storage
Unanderr, NSW
03.2016 - 02.2019
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Developed promotional strategies to increase customer base.
- Maintained cleanliness of store environment including floors, windows, displays.
Regional Manger & Store Manager
The Just Group
Various, NSW
02.2009 - 01.2019
- Created and presented monthly reports to management on sales performance. (Profit and loss, Shrink and salaries and store expenses)
- Managed daily operations of region, including supervision of staff members.
- Trained, coached, and mentored sales teams to ensure success in their roles.
- Conducted regular meetings with store managers to review goals and objectives for the quarter and year.
- Address and manage performance issues and conflict.
- Developed strategies to maximize sales and profitability.
Education
Cert III in Business -
Australian College of Commerce And Management
Correspondance11-2023
Certificate in Business- HR -
TAFE
Shellharbour07-2007
Skills
- Customer Service
- Team Supervision
- Organizational Skills
- Office Administration
Timeline
Office Manager
Cloud 9 Pools
07.2020 - Current
Merchandiser
Cadbury
10.2018 - 09.2019
Sales Associate
Wollongong Mini Storage
03.2016 - 02.2019
Regional Manger & Store Manager
The Just Group
02.2009 - 01.2019
Cert III in Business -
Australian College of Commerce And Management
Certificate in Business- HR -
TAFE
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