Cyril Jean Viscayno
17 Muswellbrook St, Glenwood,NSw
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Police Officer
New South Wales
08.2023 - 08.2024
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergencies.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
Supervisor of Wolworths
Woolworths
03.2020 - 03.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
Supervisor
Ettahmogah - ALH Group
04.2016 - 12.2020
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Restaurant Waiter
Panarottis
12.2014 - 03.2015
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Front of House Wait Staff Member
Vibe Catering
11.2013 - 04.2014
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Assisted in training new waitstaff, sharing best practices, and improving overall team performance.
Staff Member
Coles Supermarket
10.2012 - 02.2013
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
Education
Associate Degree in Policing Practice (ADPP) - Associate Degree in Policing Practice
Charles Strut University
Sydney, NSW04.2022
University Certificate in Workforce Essential -
Charles Sturt University
Sydney, NSW05.2021
Bachelor of Policing - Police Science
Western Sydney Univeristy
Sydney, NSW04.2020
Diploma in Social Science (Policing) - Police Science
Western Syndey Univerty
Sydney, NSW04.2020
High School Diploma -
St Mary's Senior High
Sydney, NSW04.2015
Skills
- Report Writing
- Integrity and Honesty
- Conflict de-escalation
- Relationship building and management
- Planning and coordination
- Police reports
- Frist Aid
Timeline
Police Officer
New South Wales
08.2023 - 08.2024
Supervisor of Wolworths
Woolworths
03.2020 - 03.2023
Supervisor
Ettahmogah - ALH Group
04.2016 - 12.2020
Restaurant Waiter
Panarottis
12.2014 - 03.2015
Front of House Wait Staff Member
Vibe Catering
11.2013 - 04.2014
Staff Member
Coles Supermarket
10.2012 - 02.2013
Associate Degree in Policing Practice (ADPP) - Associate Degree in Policing Practice
Charles Strut University
University Certificate in Workforce Essential -
Charles Sturt University
Bachelor of Policing - Police Science
Western Sydney Univeristy
Diploma in Social Science (Policing) - Police Science
Western Syndey Univerty
High School Diploma -
St Mary's Senior High
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