Cywel Oben Ndip Asek
Tarneit
Summary
Cleaning professional equipped with valuable experience in maintaining cleanliness and hygiene across diverse environments. Known for ensuring pristine conditions and upholding high standards. Recognized for strong teamwork and adaptability, with skills in sanitation and attention to detail, making reliable and flexible team member.
Offering strong work ethic and dedication to maintaining cleanliness and hygiene standards, eager to learn and grow within this role. Brings quick adaptability to new procedures and techniques, along with keen eye for detail and efficiency in cleaning tasks. Ready to use and develop organizational and cleaning skills in Mines cleaning role.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Support Worker
Bolton Clarke
09.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Provided crisis intervention when necessary, maintaining client safety and stability.
- Documented client progress and communicated updates to care team, contributing to continuous improvement in service delivery.
- Developed strong rapport with clients, which facilitated more effective support and guidance.
Cleaning Crew Member Mines
BMS Essential Cleaning
07.2021 - 09.2023
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Used time management and efficient cleaning methods to meet deadlines.
- Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
- Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.
- Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
- Collaborated effectively with other crew members for efficient completion of assigned tasks.
- Ensured proper sanitation measures were followed in all areas, reducing risk of contamination or illness.
- Emptied trashcans and transported waste to collection areas.
- Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
- Developed strong relationships with clients, providing prompt communication and updates on the progress of cleaning tasks, ensuring their satisfaction.
- Contributed to a positive work atmosphere by fostering teamwork and open communication among crew members.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Increased customer satisfaction by providing exceptional service and exceeding expectations in cleanliness.
- Used cleaners and squeegees to clean windows, glass partitions and mirrors.
- Adapted quickly to various workplace settings, including commercial spaces, offices, and residential properties as required by clients'' needs.
- Supported inventory management by keeping track of supplies used during daily tasks, ensuring availability when needed.
- Improved overall team productivity with proper time management and prioritization of tasks.
- Consistently met deadlines for daily cleaning projects, contributing to operational efficiency within the organization.
- Assisted in training new crew members on company policies, procedures, and best practices in cleaning operations.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Removed trash, debris and other waste materials from premises.
- Arranged and removed tables, chairs and decorations to prepare facilities for events such as meetings and banquets.
- Reduced complaints from clients by addressing specific cleaning requests promptly.
Cleaner Supervisor
Spotless
08.2016 - 06.2021
- Coordinated seamlessly with facility managers at various job sites to provide comprehensive cleaning solutions that met their specific requirements and exceeded their expectations.
- Enhanced team productivity by implementing efficient cleaning methods and time management strategies.
- Managed scheduling to ensure adequate coverage during peak hours, maximizing efficiency while reducing labor costs.
- Ensured consistent high-quality service by conducting regular inspections of completed work areas.
- Increased client satisfaction by providing customized cleaning solutions based on their specific needs and preferences.
- Maintained a safe working environment for staff members by enforcing strict adherence to safety guidelines and protocols.
- Established an effective preventative maintenance program for cleaning equipment, minimizing downtime and repair expenses.
Education
High School Diploma -
AUSTRALIAN COMMUNTIY AND MANAGEMENT COLLEGE
Suit2 Level2, 31 Cowper St, Parramatta NSW 205001-2021
Skills
- Housekeeping tasks
- Health and safety awareness
- Emotional support
- Confidentiality and privacy
- Cleaning and sanitizing
- Active listening
- Transportation assistance
- Life skills development
- Skill development
- Community integration
- Critical thinking
- Recreational activities
- Verbal and written communication
- Risk management
- Professionalism
- Behavior management
- Documentation skills
Accomplishments
- Supervised team of 30 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- VIC Driver's License
- ServSafe Food Handler's Certification
- First Aid Certification
- CPR/AED Certification
- Certified Social Worker (CSW) - Association of Social Work Boards.
- Prepare to work Safely in construction industry ( white card)
Languages
French
Professional Working
Chinese (Mandarin)
Limited Working
Timeline
Support Worker
Bolton Clarke
09.2023 - Current
Cleaning Crew Member Mines
BMS Essential Cleaning
07.2021 - 09.2023
Cleaner Supervisor
Spotless
08.2016 - 06.2021
- VIC Driver's License
- ServSafe Food Handler's Certification
- First Aid Certification
- CPR/AED Certification
- Certified Social Worker (CSW) - Association of Social Work Boards.
- Prepare to work Safely in construction industry ( white card)
High School Diploma -
AUSTRALIAN COMMUNTIY AND MANAGEMENT COLLEGE
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