Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

D Pravinaa

Perth,WA

Summary

My aspiration is to cultivate myself into a dedicated and authentic professional, channelling all my energy and commitment towards the betterment of both myself and the organization I serve. I aim to embody traits of diligence and sincerity in every aspect of my work, striving to continuously learn and grow. By wholeheartedly dedicating myself to my tasks and responsibilities, I aim to make meaningful contributions that propel the success and advancement of the organization. Through my efforts, I seek to foster a positive and productive environment where collaboration and excellence thrive, ultimately driving the collective success of the team and the organization as a whole.

Overview

8
8
years of professional experience

Work History

Senior Patient Service Associate

Khoo Teck Puat Hospital
Singapore
06.2016 - 04.2024
  • Assisted patients with insurance verification, ensuring accurate billing and prompt payment processing.
  • Maintained confidentiality by properly handling sensitive patient information in accordance with PDPA guidelines.
  • Contributed to a positive work environment by effectively collaborating with medical staff and other departments.
  • Supported clinical staff by organizing and maintaining patient records for easy access and updated documentation.
  • Facilitated communication between patients, medical personnel, and insurance providers to resolve any discrepancies or concerns.
  • Reduced errors in data entry by diligently verifying information on forms prior to submission into the system.
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.

Bed management unit

  • Enhanced bed management efficiency by streamlining patient placement processes.
  • Coordinated patient admissions, transfers, and discharges to optimize bed management and patient flow.
  • Optimized bed allocation by implementing efficient bed management strategies and coordinating with interdisciplinary teams.
  • Developed and maintained accurate records of patient admissions, discharges, and transfers for efficient bed management.
  • Reduced patient wait times with efficient bed management strategies and effective prioritization of patients based on urgency.
  • Promoted a culture of teamwork among interdisciplinary teams, helping to foster effective collaboration in addressing bed management challenges.
  • Worked closely with nursing managers to address staffing issues affecting overall efficiency in bed management processes within the facility.
  • Worked closely with infection control specialists, ensuring proper isolation precautions were followed when assigning rooms to patients requiring isolation settings.
  • Monitored discharge planning activities to support efficient turnover of beds for incoming patients.
  • Trained new team members on the use of software systems which facilitated efficient tracking of bed availability status throughout the hospital.
  • Managed daily census reports ensuring accuracy in reporting available beds for new admissions or transfers within the facility.
  • Utilizing effective communication, swift decision making, and effective use of technology
  • Work with colleagues to create an employer experience that exemplifies caring, understanding, efficiency and overall quality of service

Data Entry Clerk

BCS Information Systems
Singapore
04.2016 - 06.2016
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Sort and batch cheques delivered to the company for scanning into the computer system for keying of data for clearing of cheques, checking of watermark for any errors.

Education

Double Major - Business Management And Tourism And Events

Murdoch University
Perth, WA
01.2022

Skills

  • Patient confidentiality
  • Calm and Effective Under Pressure
  • Conflict Resolution
  • Attention to Detail
  • Regulatory Compliance
  • Resolving Problems

Additional Information

Hold a Temporary Skill Shortage Visa (subclass 482) through dependent status, valid from20 September 2023 till 20 September 2025, granting authorization to work in Australia.

Timeline

Senior Patient Service Associate

Khoo Teck Puat Hospital
06.2016 - 04.2024

Data Entry Clerk

BCS Information Systems
04.2016 - 06.2016

Double Major - Business Management And Tourism And Events

Murdoch University
D Pravinaa