Summary
Overview
Work History
Education
Skills
Certification
Cooking and Baking
Timeline
Generic

Naomi Donaldson

Katherine,NT

Summary

Proactive Hospitality Worker with in-depth understanding of operational practices and logistics coordination. Proficient in day-to-day operations, catering and event preparations. Successful record of managing budgets, controlling inventory and motivating team members to boost productivity. Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Hospitality Worker

Ventia
04.2015 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Assisted in setting up banquet tables and chairs for seamless events.
  • Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
  • Assisted with event planning and coordination, contributing to successful functions and satisfied clients.
  • Self-motivated, with a strong sense of personal responsibility.

Hospitality Worker

Housekeeping
08.2011 - 02.2018
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Facilitated smooth communication between departments to address issues proactively rather than reactively.
  • Stored guest valuables in safe and individual boxes for security.

Education

High School Diploma -

Cebu Academy
Poblacion Carmen Cebu
06.1988

Skills

  • Staff Scheduling
  • Data Gathering
  • Conflict Management
  • Room Service
  • Hospitality services
  • Teamwork and Collaboration
  • Time Management
  • Quality Assessment
  • Problem-solving skills

Certification

  • Certificate of Merit - DBS-RAAF Base Tindal - 24 February 2021
  • Certificate of Appreciation - Ventia - 2023
  • Certificate of Appreciation - Ventia - 2019

Cooking and Baking

My cooking abilities are categorised as intermediate. Even though I am familiar with the fundamental methods and recipes, I am constantly eager to try new foods and broaden my culinary horizons. I like experimenting with flavours and ingredients, and I know I can make delicious food that looks well. But there's always space for development, particularly in the case of more intricate cooking techniques or cuisines. All things considered, I think of myself as a capable chef who is always improving and learning new techniques.


I also think that I'm a better cook than just following a recipe. When it comes to flavours and seasonings, I've developed an excellent sense of intuition that lets me modify dishes to fit dietary requirements or personal preferences. I also take great satisfaction in my ability to work quickly and effectively in the kitchen, handling several projects at once and making sure everything goes together perfectly. Even though I'm constantly learning, I have faith in my culinary skills and love serving others the results of my efforts.

Timeline

Hospitality Worker

Ventia
04.2015 - Current

Hospitality Worker

Housekeeping
08.2011 - 02.2018

High School Diploma -

Cebu Academy
Naomi Donaldson