Overview
Summary
Work History
Education
Skills
Timeline
Hi, I’m

Jennie Mancini

Skin and Body Therapist
NSW
Jennie Mancini

Overview

19
years of professional experience

Summary

Dear Hiring Manager,

I am writing to express my interest in a position within your Spa.

I have a very strong background as a Skin and Body Therapist, most of my work within Day Spa Environments.

I have worked with many diverse kind of products and skin and body treatments.

I have skills in customer service and have a confident presence and exceptional personable skills.

I am a bright, energetic, skilled individual who is passionate about providing exceptional service in the Spa Industry.

I am confident in my ability to connect, interact and communicate with people, take pride in my well-presented, groomed appearance

I am a keen, fast learner and am willing to take on new skills if training is provided.

I thrive in Spa environments and strive to exceed customer expectations at every opportunity.

I am confident that my experience and dedication to delivering high levels of customer service make me a strong candidate for a position.

I am excited about the opportunity to bring my skills and enthusiasm to your expanding team.

Thank you for considering my application. I look forward to the possibility of contributing to your company's success.

Sincerely,

Jennie Mancini

Work History

Polished Byron Bay
Byron Bay

Senior Spa Therapist
07.2022 - 12.2023

Job overview

  • Senior Beauty Therapist performing an exceptional high standard of hand and nail therapy within their Byron Bay Spa.
  • Participated in team meetings to discuss progress towards polished goals or objectives.
  • Trained new therapists on services, protocols and procedures of the spa.
  • Completed a two day Reflexology Course and encorporated it into the Pedicure treatments.
  • Recommended additional services or products based on individual client needs.
  • Maintained cleanliness and hygiene standards .
  • Provided a seated Facial treatment using Retreatment Skincare and recommended suitable products and facials to clientele.

Endota
North Adelaide, SA

Senior Spa Therapist
12.2018 - 06.2019

Job overview

  • Trained and educated in Endota Skin Product and Facials and Body Treatments.
  • Worked as a Senior Spa Therapist within the North Adelaide Spa, applied their services and recommended additional Endota Skincare /Services based on assessing individual client needs via thorough consultations.
  • Maintained cleanliness and hygiene standards in the spa environment.
  • Provided a variety of spa treatments including facials, relaxation massage, pedicure, manicure, hot stone therapy, spray tanning and waxing.

Beauty Spot Lismore Square
Lismore

Beauty Therapist
02.2016 - 06.2017

Job overview

  • Organized appointments with clients and managed a busy schedule of bookings.
  • Ensured that all health and safety regulations are followed during treatment
  • Waxing, tanning, facials with Dermalogica product sales and training.

Indica Spa

Senior Spa Therapist
12.2008 - 10.2010

Job overview

  • Collaborated with management to develop targeted marketing strategies, attracting high-end clients to the spa.
  • Conducted thorough consultations with clients to identify specific needs and recommend appropriate treatments.
  • Implemented stringent hygiene protocols, maintaining a safe and clean environment for clients and staff alike.
  • Delivered exceptional customer service, resulting in positive reviews and repeat visits from satisfied clients.
  • Cultivated calming spa atmosphere through cleanliness and design.
  • Efficiently resolved any client concerns or complaints, sustaining strong relationships with valued customers.
  • Treated guests by organising and providing tailored Spa Packages for wedding parties, hens days, birthdays etc including arranging food and beverages with caterers.

Danne Skin and Spa Signtature Clinic
Sydney, NSW

Skin Care Specialist
07.2007 - 06.2008

Job overview

  • Within Dane’s Signature Clinic in Crows nest, as a skin technician, I conducted detailed assessments of clients' skin conditions and concerns to develop individual planning for treatments and prescribing the correct products to each client.
  • Performed Facials and Body treatments and liased with other professionals such as, celebrities, beauty magazine editors on launches and special offers within the clinic.
  • Developed relationships with clients through effective communication skills.
  • Attended professional development seminars /extensive training in skin within their training facilities
  • Created detailed records of services provided to each client.
  • Provided advanced paramedical skin treatments and thorough follow up.

Day Spa Vita

Senior Spa Therapist and Nail Technician
02.2005 - 04.2007

Job overview

  • First Day Spa Employment and worked with skin care lines Sothy’s, Environ and Ultraceuaticals
  • Explained benefits of skin care products to clients.
  • Provided high-quality Spa Packages including Manicure, Pedicure, massage and facials.
  • Educated clients on benefits of regular nail care, fostering loyalty and repeat business.
  • Handled busy schedules and stayed on top of timing with performing treatments.
  • Enhanced client satisfaction by providing personalized spa treatments and therapies.
  • Cultivated calming spa atmosphere through cleanliness and professionalism.

Education

Hyde Park College

Diploma from Skin And Body Therapy
12-2005

Skills

  • Interpersonal Communication
  • Customer Service
  • Time Management
  • Active Listening
  • Calm Under Pressure
  • Analytical
  • Organizational Skills
  • Excellent Communication
  • Relationship Building
  • Certified spa therapist

Timeline

Senior Spa Therapist

Polished Byron Bay
07.2022 - 12.2023

Senior Spa Therapist

Endota
12.2018 - 06.2019

Beauty Therapist

Beauty Spot Lismore Square
02.2016 - 06.2017

Senior Spa Therapist

Indica Spa
12.2008 - 10.2010

Skin Care Specialist

Danne Skin and Spa Signtature Clinic
07.2007 - 06.2008

Senior Spa Therapist and Nail Technician

Day Spa Vita
02.2005 - 04.2007

Hyde Park College

Diploma from Skin And Body Therapy
Jennie ManciniSkin and Body Therapist