Sanjana Jain

• Deliver exceptional customer service by engaging with walk-in clients, stockists, and schools, ensuring personalized recommendations.

• Process and manage internet orders, ensuring timely and accurate fulfillment.

• Handle wholesale orders using MYOB, coordinating with stockists, schools, and business clients for seamless transactions.

• Manage inbound calls, assisting with product inquiries, order updates, and account support.

• Perform office administrative tasks, including data entry, inventory management, and coordinating shipments.

• Maintain a well-organized and visually appealing store environment, contributing to a positive customer experience.

• Manage office administrative tasks, including maintaining accurate records, scheduling appointments, and handling customer inquiries.

• Ensure smooth daily operations by organizing workflow, coordinating office resources, and supporting management in various administrative duties.

Provide excellent customer service by assisting with product inquiries, order processing, and account management.

• Handle inbound and outbound calls, addressing customer concerns, resolving issues, and ensuring a seamless experience.

• Recruit students for the academy by making outbound calls, providing course details, and guiding them through the enrollment process.

Build strong customer relationships through effective communication, follow-ups, and problem-solving.

• Support sales growth by upselling and cross-selling products based on customer needs.

• Maintain accurate customer records and ensure timely responses to inquiries and requests.