Sajida Bakhshi
Summary
A Registered Nurse with strong background in patient care and medical support. Known for collaborative work with medical teams to deliver high-quality care and adapt to evolving patient needs. Expertise in patient assessment and medication administration, along with compassionate care and reliability. Experienced with patient care, critical thinking, and effective communication. Utilises medical knowledge to support patient recovery and manage complex conditions. Strong understanding of healthcare protocols and compassionate care delivery.
Overview
6
6
years of professional experience
Work History
SURGICAL GASTRO-INTESTINAL/ COLORECTAL
Monash Health
07.2024 - 02.2025
- Facilitated timely surgeries by efficiently preparing patients for endoscopic procedures and post-operative care.
- Promoted early detection of gastrointestinal complications through regular monitoring and prompt reporting of abnormal findings.
- Ensured proper medication administration, effectively managing side effects and preventing adverse reactions.
- Provided emotional support to patients and families, addressing concerns related to gastrointestinal conditions or treatments.
- Delivered compassionate care to a diverse patient population, including those experiencing acute or chronic gastrointestinal illnesses.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Educated family members and caregivers on patient care instructions.
- Managed patients recovering from medical or surgical procedures.
- Quickly responded to situations impacting safety and security to unit, actualising crisis prevention interventions to control and de-escalate situations.
General Medicine Acute Nursing, Ward South West 2
Monash Health
02.2024 - 07.2024
- Participated in ongoing educational opportunities to stay current on best practices and maintain licensure requirements as an Acute Care Nurse.
- Responded rapidly to emergency situations, providing life-saving interventions during critical moments of patient care.
- Managed complex caseloads while maintaining accurate documentation in electronic medical records systems.
- Utilised advanced clinical skills to perform complex procedures, such as central line management and wound care management, with precision and efficiency, as per protocol.
- Conducted thorough assessments during admission processes to develop accurate diagnoses and inform targeted treatment planning efforts for optimal outcomes.
- Improved patient satisfaction scores through consistent delivery of empathetic, high-quality care and timely communication.
- Served as an advocate for patients'' rights, promoting ethical decision-making within the healthcare team when needed.
- Prevented complications by vigilantly assessing patients for early signs of deterioration and initiating appropriate interventions.
- Collaborated with interdisciplinary teams to optimise patient outcomes in a fast-paced acute care setting.
- Demonstrated strong leadership abilities and providing guidance and support to colleagues during challenging situations in acute care settings.
- Delivered culturally competent care that respected the unique needs of diverse patient populations in an acute care setting.
- Assessed and managed various patient treatments for numerous patient diagnoses from sepsis to acute respiratory distress.
- Conducted patient assessments, recorded vitals, and analysed records and charts to define care requirements.
Mental Health Hospital
Werribee Mercy Hospital
02.2023 - 02.2023
- Facilitated group therapy sessions, fostering open communication among patients to promote healing and growth.
- Conducted comprehensive intake interviews, gathering essential information to inform appropriate care strategies.
- Provided emotional support during challenging moments in therapy sessions, empowering patients to work through difficult emotions.
- Assisted in the development of individualised treatment plans, contributing to improved patient outcomes over time.
- Improved patient satisfaction by providing empathetic and attentive care during mental health assessments.
- Built strong rapport with patients, establishing trust and promoting open dialogue about mental health concerns.
Customer Representative
Australian Tax Office – ProbeX
01.2022 - 01.2023
- Responsible for handling inbound and outbound contacts in line with client and company requirements to meet Key Performance Indicators (KPI's)
- Providing excellent customer service, while being courteous, patient, and empathetic when dealing with customers' inquiries, complaints, or issues
- Implemented feedback from regular evaluations to improve personal performance and contribute positively to the team''s collective growth.
- Identifying and resolving customer issues efficiently and effectively. This involved troubleshooting technical problems, escalating complex issues to higher-level support, or following up with other departments to find solutions.
- Handled high call volumes efficiently without sacrificing quality of interaction or resolution success rate.
- Managed difficult customer interactions calmly and effectively, reducing escalation levels and maintaining company reputation.
Acute Care/ General Medicine
Monash Health Clayton
11.2022 - 12.2022
Surgical/ Medical Ward
NorthPark Private Hospital
10.2022 - 11.2022
Mental Health Clinic
Albert Road Clinic
05.2022 - 06.2022
Pathology Collector
4Cyte Pathology
01.2021 - 01.2022
- Company Overview: Covid19 testing
- Triaged patients upon their history, communicated effectively with various cultural backgrounds to deliver and educate patients of the procedure and conducting verbal consent
- Performed and maintained a using full PPE and sterile field when conducting the nasopharyngeal and oropharyngeal swabs to collect samples for each patients to avoid cross contamination
- Delivering a high standard of infection control practices and complying and adhering to policies and protocols
- Directed to conflict situations and recognising the need to escalate situations to team leader
- Covid19 testing
Acute care Orthopaedic
Knox Private Hospital
07.2021 - 07.2021
Personal Care Assistance
Bupa Edithvale Aged Care
01.2019 - 12.2020
- Delivered personal care and companionship, meal preparation and housekeeping services to their preferences, while COVID-19 precautions and Regulations in place
- Provided personal care assistance for clients with physical disabilities, ensuring their comfort and dignity in every interaction.
- Engaged patients in meaningful conversation, socialisation, and activity while providing personal care assistance.
- Delivered skilled personal care assistance such as bathing, grooming, dressing, toileting support which enhanced hygiene levels for patients.
- Improved patient well-being by providing compassionate and attentive personal care assistance during the COVID-19 pandemic.
- Created and maintained strong relationships with clients, providing consistent follow-ups and personalised care plans.
- Actively sought feedback from nursing staff to continuously improve personal performance and contribute to a collaborative care environment.
Education
Cardiopulmonary Resuscitation and Frist Aid Course -
01.2024
Virtual Simulated Patient Resource -
Victoria University
Melbourne, VIC01.2024
Bachelor of Nursing -
Victoria University
Melbourne, VIC01.2023
Skills
- Safe medication administration: ensuring that medications are accurately administered to patients, adhering to best practices/ 6 Rights of Medications to prevent errors and ensure patient safety
- Collaboration with the multidisciplinary team: providing holistic patient care, as it involves working closely with healthcare professionals from various disciplines to develop and implement comprehensive treatment plans
- Basic life support: Utilising immediate intervention, such as CPR and first aid, to save life until advanced medical care is available
- Nursing intervention adjustment: Ability to modify care plans based on ongoing assessments, patient responses, and changes in condition to ensure the best possible outcomes
- Compassionate care: emphasising the importance of empathy, respect, and understanding and helping to foster trust and emotional support for patients during their treatment
- Critical thinking: Assessing complex patient situations and make informed decisions that benefit patient care and outcomes
Patient care assessment: conducting systematically patient’s physical, emotional, and psychological condition to identify needs, monitoring progress, and adjust care as necessary - Strong clinical judgment: Ability to make decisions in clinical settings, taking into account evidence-based practices, patient preferences, and potential risks to provide optimal care
- Nursing performance assessment: Evaluating the effectiveness and ensuring professional standards are met and opportunities for improvement are identified
- Delegation and motivation: Ability to use critical skills, also fostering a supportive environment that encourages professional growth and team collaboration
Extra-Curricular Activities
VU LEAD Leadership Workshops, 2021, Leadership Journey, Working in teams, Communication for leaders, Emotionally intelligent leader
Clinicalandmedicalexperience
- Allity Lexington Gardens, Aged Care, 04/11/19 - 11/22/19, 3 weeks
- Knox Private Hospital, Acute care Orthopaedic, 07/07/21 - 07/27/21, 4 weeks
- Albert Road Clinic, Mental Health Clinic, 05/23/22 - 06/17/22, 4 weeks
- NorthPark Private Hospital, Surgical/ Medical Ward, 10/31/22 - 11/27/22, 4 weeks
- Monash Health Clayton, Acute Care/ General Medicine, 11/28/22 - 12/23/22, 4 weeks
- Werribee Mercy Hospital, Mental Health Hospital, 02/06/23 - 02/10/23, 1 week (Make up hours)
-Gym, travel, Cooking & Baking
-Engaging in physical activities such as cardio or weightlifting.
-Exploring new places and experiencing different cultures.
-Exploring new recipes, cooking nutritious meals and baking.
Languages
Dari/Farsi
Native or Bilingual
Urdu/Hindi
Limited Working
English
Native or Bilingual
Timeline
SURGICAL GASTRO-INTESTINAL/ COLORECTAL
Monash Health
07.2024 - 02.2025
General Medicine Acute Nursing, Ward South West 2
Monash Health
02.2024 - 07.2024
Mental Health Hospital
Werribee Mercy Hospital
02.2023 - 02.2023
Acute Care/ General Medicine
Monash Health Clayton
11.2022 - 12.2022
Surgical/ Medical Ward
NorthPark Private Hospital
10.2022 - 11.2022
Mental Health Clinic
Albert Road Clinic
05.2022 - 06.2022
Customer Representative
Australian Tax Office – ProbeX
01.2022 - 01.2023
Acute care Orthopaedic
Knox Private Hospital
07.2021 - 07.2021
Pathology Collector
4Cyte Pathology
01.2021 - 01.2022
Personal Care Assistance
Bupa Edithvale Aged Care
01.2019 - 12.2020
Cardiopulmonary Resuscitation and Frist Aid Course -
Virtual Simulated Patient Resource -
Victoria University
Bachelor of Nursing -
Victoria University
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