Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Zahra Al-gazali

Melbourne,VIC

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Cashier and Receptionist | E & A Salce Epping

Simon Brooks
05.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Tallied cash drawer at beginning and end of each work shift.
  • Addressed customer needs and made product recommendations to increase sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Processed refunds and exchanges in accordance with company policy.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.

KFC Customer Service Team Members

James Thompson
12.2020 - 05.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Stored food in designated areas following wrapping, dating, food safety and
    rotation procedures.
  • Accepted transaction payments, making change for cash payments and
    processing credit cards, debit cards and gift cards.
  • Maximized customer satisfaction by quickly addressing and resolving
    complaints with food or service.
  • Completed opening, closing and shift change tasks to promote store
    efficiency.
  • Excellent communication skills, both verbal and written.
  • Received food orders from individuals and explained offerings. Monitored and
    counted food stock and supplies to reorder on time.

Education

Diploma - Nursing

Boxhill Institute
Melbourne, VIC
04.2025

Certificate III in Retail | NRA – National Retail Association - Retailing

National Retail Association
Level 3/67 St Pauls Terrace, Spring Hill QLD 4000
03.2023

The Victorian Certificate of Education -

Lalor North College
Lalor, VIC
2021

Skills

  • Professional with a positive attitude, I pride myself on my time management and listening skills When handed a task to complete I am able to pay great attention to detail and am satisfied once task is completed
  • Till Counting
  • Order Packaging
  • Inventory Management
  • Corporate Bill Payment
  • Price Identification
  • Refunds and Exchanges
  • Cash Drawer Management
  • Facility Safety
  • Cash Register Systems
  • Cashier Oversight
  • POS Systems
  • Currency Counting
  • Online Orders Preparation
  • Credit and Cash Transactions
  • Product and Service Sales
  • Sweeping and Mopping
  • Payment Collection
  • Cash Management
  • POS Systems Operations
  • Product Knowledge
  • Order Taking
  • Able to lift heavy items

Additional Information

Simon Brooks | Warehouse Supervisor, E&A Salce | Mobile: 0478 102 289

James Thompson | Supervisor, KFC | Mobile: 0403 219 868

Languages

Arabic
Full Professional

Timeline

Cashier and Receptionist | E & A Salce Epping

Simon Brooks
05.2022 - Current

KFC Customer Service Team Members

James Thompson
12.2020 - 05.2022

Diploma - Nursing

Boxhill Institute

Certificate III in Retail | NRA – National Retail Association - Retailing

National Retail Association

The Victorian Certificate of Education -

Lalor North College

Similar Profiles

CREATE PROFILE
Zahra Al-gazali