Nathalie Jeremiah

• Provided practical support for individuals and their families, such as helping with household tasks, personal care and paperwork.
• Supporting and monitoring their healthcare needs, including administering medication and temperature checks.
• Assisting clients to develop daily living skills by facilitating their participation in budgeting, shopping, meal planning and preparation, cooking and management of residence.
• Designed individualized plans detailing daily activities and needs for patients.
• Provided assistance in daily living activities by dressing, bathing, and toileting patients.
• Drove clients safely to social activities and appointments
• Kept detailed daily logs with care actions, patient behaviour, and incidents.
• Provided high level of physical support by lifting, adjusting, and moving clients.
• Prepared nutritious meals to meet individual dietary needs for clients.

• Provided advice to clients regarding their bank accounts.
• Ensuring that the services provided by their organisation are delivered in a timely, efficient, and effective manner.
• Providing solutions to technical issues.
• Provide specialised internet delivery service
• Responding to problems instantly
• Handling customers inquiries and concerns regarding the organisation’s goods and services before proceeding with delivery plans.

• Assisted in maintaining, planning and scheduling works and record maintenance work history in Seqwater's computerised maintenance management system
• I helped with the scheduled, planned and reactive maintenance works to enable details analysis of Seqwater electrical, mechanical, control systems and civil assets.

Answered incoming phone in a professional manner

• Sorted and distribution of incoming and outgoing mail accurately recording in ATIS (CRM)
• Updated members personal details
• Change of name, address, qualifications using TRIM
• Prepared Daily Banking Reconciliation Exceptions Statement spreadsheet, and emailing overpayment/refund forms
• Created forms and fact sheets using Adobe InDesign and Photoshop
• Processed of Eftpos payments, cheque/money order, cash handling and issuing transaction receipts
• Processed Return to Teaching Condition Notice and Review Forms, and Recommendation Reports to Transition to Full Registration.

• Updated and maintained Director’s calendar
• Preparation of Processing of Form K for Mentor Approval, Equivalence of Teaching Form
• Organised travel flights/car rental and accommodation for conferences, for managers
• Preparation photocopying of workshop folders
• Organised meetings – catering, liaising with board members
• Monthly board meeting mail out
• Prepared department account receipts
• Created website fact sheets created in Adobe Indesign.

• Office Practices – phone calls, taking message, stationery ordering, filing, archiving files, cataloguing printing references
• Sales Calls – Organising school diary orders, tracking orders through email, fax and telephone
• Following up quotes with clients while maintaining a positive and polite attitude
• Calling new schools to secure new orders
• Coordinating quote requests, tracking print orders from start to finish
• Issuing of invoices and receipts of payments using MYOB, client/supplier account tracking using FileMaker Pro
• Assisting colleagues and managers by creating project spreadsheets and updates.

• Coordinated research articles for quarterly newsletter to members
• Designed marketing material and advertisements for the public and schools
• Created monthly account management for sponsors, donations and schools using MYOB for invoices and receipts
• Maintained correct office stationery levels
• Visiting and working with Brisbane schools on the ongoing Student Diary Project
• Including editing, proofreading, client and printer negotiations
• Created graphic artwork in relation to sponsor advertisements using Photoshop to an excellent standard
• Innovative ideas used for marketing programs and addressing issues
• Liaise with the speakers for seminars.

• Responsibilities: Casual Service Cashier