Kossar Kaab Omier
Craigieburn,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Support Worker
Positive Wellness Recovery Centre
02.2021 - Current
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
Support Coordinator
Customised Care Services
03.2023 - 12.2023
- Improved client satisfaction by efficiently addressing and resolving support issues.
- Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients.
- Developed tailored support plans for diverse clientele, identifying unique needs and goals.
- Enhanced team efficiency through facilitating regular meetings, sharing updates, and discussing strategies for improved service delivery.
Education
Bachelor of Law - Law Enforcement
Victoria University
Melbourne, VIC10.2025
Advanced Diploma of Legal Practice - Legal Assistant
Victoria University
Melbourne, VIC06.2023
High School Diploma -
Epping Secondary College
Epping, VIC11.2019
Skills
- Organizational skills
- Calendar management
- Deadline management
- Attention to detail
- Multitasking
- Administrative tasks
- Phone etiquette
- Interpersonal skills
- Critical thinking
- Time management
Certification
- Certified in Ageing Support, Bendigo Livous Training Institute Pty Ltd - 3 years
Languages
Arabic
Native or Bilingual
Persian
Full Professional
Turkish
Professional Working
Timeline
Support Coordinator
Customised Care Services
03.2023 - 12.2023
Support Worker
Positive Wellness Recovery Centre
02.2021 - Current
Bachelor of Law - Law Enforcement
Victoria University
Advanced Diploma of Legal Practice - Legal Assistant
Victoria University
High School Diploma -
Epping Secondary College
- Certified in Ageing Support, Bendigo Livous Training Institute Pty Ltd - 3 years
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