Summary
Overview
Work History
Education
Skills
Professional Development
Timeline
Generic

Paul Culbert

Preston,Vic

Summary

A highly skilled and knowledgeable hospitality and events professional with a proven track record in leadership, financial control, new venue openings, people management and customer service. With a passion for the Hospitality and the events industries and am focused on continuously learning with a vision to grow within the industry, I have a high emotional intellect, thrive under pressure and work extremely well both within a team and autonomously. I have extensive management experience within small and large teams across single site and multi venue businesses. An accomplished strategic leader with over 10 years experience in driving revenue growth and improving business performance.

Overview

39
39
years of professional experience

Work History

Food and Beverage Manager, MCC

DELAWARE NORTH AT MCG
01.2022 - Current
  • Manage 5 restaurants (Members dining room, Long room, Jim Stynes Grill and Committee room & Committee by Grossi and Missymu)
  • 3 Cafes (Hugh Trumble café, Paddock café and Terrace café) and 1 bar (Tower 6) for game days with revenue exceeding $8 million
  • Management of the member experience by working closely with the kitchen team, the marketing team and the MCC
  • Opened several new restaurants within the MCG, involved from end to end planning to staff training and delivery
  • Train and develop a team of 4 managers, approx
  • 20 supervisors, 30 regular casual staff and up to 250 'game day' casual staff
  • Day to day management of 2 cafes, Hugh Trumble operating Monday to Friday and Paddock café 7 days a week and staff dining
  • Provide strategic support and advice to the director of operations in regard to the ongoing improvement and development of each space
  • Manage and develop the wine list for the Committee room and members enclosure at the MCG
  • Setting the annual budget for the MCC restaurants and weekly forecasting
  • Manage the P&L and financial stability of all the above restaurants and cafes with cogs below 23% and labour costs below 20%
  • Seconded to Melbourne park to manage a department for the Australian open
  • The department, 'Tournament' comprised of 2 media cafes, the broadcasters café, 2 staff cafes and 2 player cafes consisting of 10 different outlets
  • In conjunction with the staffing team, managed the departmental induction, onboarding and training of over 200 new staff for the 2020 and 2021 AFL season
  • Procured a selection of over 90 wines for selection for the committee room wine list and managed the changing wine list for corporate dining

Coordinator, Events and Activations, Town Hall Broadmeadows

HUME CITY COUNCIL
01.2019 - 12.2020
  • Lead the development and delivery of the overarching events strategy for Town Hall Broadmeadows to mark the official opening of the redeveloped facility
  • Managed the onboarding of caterer (Peter Rowland) as the exclusive venue caterer
  • Developed and executed the hospitality re-creation of the town hall, working with CUB, Coke-Cola, chefs hat, liquor licensing and Audio visual supply and installation
  • Coordinated corporate events, such as official openings, VIP and Community Days, stakeholder nights and tours to mark the activation of the new facility
  • Identified and attracted new event opportunities that activated Broadmeadows Town Hall and helped to position it as a leader in delivering world-class events
  • Provided strategic support, advice and training to business units and developed a transition plan for the ongoing management of events at the facility
  • Worked with builders and designers to oversee the functionality of the FOH space, including kitchen, bars and function spaces
  • Led the planning and execution of significant events for the opening of the Town Hall Broadmeadows, including official openings, community open days and a 400-seat black tie charity ball
  • Planned events to activate the Town Hall Broadmeadows with Pantomimes and kids shows and the comedy festival roadshow from December 2019 through to June 2020
  • Secured a long-term business partnership with leading Australian caterer Peter Rowland Group
  • Worked closely with the builders, architects and project managers to design the kitchen and bars including equipment selection
  • Successfully applied for a liquor license

Restaurant and Members Dining Manager

EPICURE AT MCG - SPOTLESS GROUP
01.2020 - 01.2022
  • Manage 4 restaurants (Members dining room, Long room, Jim Stynes Grill and Committee room
  • 4 Cafes (Hugh Trumble café, Paddock café, Terrace café, Barassi café) and 2 bars (Tower 6 and Stumps) for game days
  • Train and develop a team of approx
  • 20 supervisors, 30 regular casual staff and up to 400 'game day' casual staff
  • Day to day management of 2 cafes, Hugh Trumble operating Monday to Friday and Paddock café 7 days a week
  • Provide strategic support and advice to the director of operations in regard to the ongoing improvement and development of each space
  • Manage and develop the wine list for the Committee room and members enclosure at the MCG
  • Managed and presented a COVID safe program to over 1200 staff in more than 40 presentations
  • In conjunction with the staffing team, managed the departmental induction, onboarding and training of over 200 new staff for the 2020 and 2021 AFL season
  • Procured a selection of over 60 wines for selection for the committee room wine list and managed the changing wine list for corporate dining

Coordinator, Events and Festivals

HUME CITY COUNCIL
01.2018 - 01.2019
  • Planned, developed and implemented Council events and festivals, functions and activities and ensured they ran within budget
  • Assist with community-managed events as required including assisting with the processing of external event applications
  • Oversee event and festival communications and promotional activities in liaison with other members of the Communications and Events department
  • Provide advice on events and festivals and assist in reviewing and investigating opportunities to improve Council's events and festivals to ensure target audiences are effectively reached and activities are relevant to the community and sponsors
  • Manage the sponsorship policy and budget for council
  • Ensure suppliers are appropriate for events and festival within council for price, OHS and reliability
  • Led the delivery and planning of a series of events ranging from 1,000 to 20,000 participants, including Broadmeadows street festival, Craigieburn festival and Hume Carols by Candlelight
  • Arranged and negotiated pricing for nationally recognised performers for major events
  • Reduced supplier costs by over $40,000 for the 2018-2019 festival season
  • Increased sponsorship spend by over $45,000 for the 2018-2019 festival season

Catering Development Manager

STATE SPORTS CENTRES TRUST
01.2016 - 01.2018
  • Manage the in-house catering outlets and functions for three high volume venues
  • Deliver a food and drinks offering aligned to government objectives and a focus on healthy living
  • Provide excellent service to our patrons, partners and staff through high level staff training and hands on guidance
  • Manage costs within budget including cogs, labour and operational expenses
  • Develop and implement systems and training programs
  • Worked with the designers and architects in designed the kitchen and front of house layout
  • Oversaw the $750,000 renovation of the café, with significant changes to the menu incorporating the government healthy choice guidelines
  • Achieved higher than expected 'green' (75%) foods and 'Amber' (18%) foods with only 7% 'Red' foods
  • Managed the catering for major events across three venues, notably the NITRO athletics series featuring Usain Bolt, the international festival of hockey and the national cheerleading championships
  • Managed the changeover from Coca-Cola to Schweppes as a major supplier
  • This included the negotiation of base price, rebate and annual incentive payment and sponsorship funds

Head of Operations

food&desire
01.2010 - 01.2016
  • Managed the front of house operations including staffing, recruitment, venues and off-site catering, including logistics and stock room management
  • Recruited and developed managers for each site ensuring company best practice
  • Opened several new venues, some from construction to delivery
  • Liaised with clients both private and corporate and nurtured relationships to increase loyalty
  • Managed the beverage list and supplier contracts
  • As a part of the executive team alongside the company directors established a culture shift and business vision to align the vision statement and core values of Happiness, Integrity, Create and Passion
  • Significantly increased the value of the major wine supplier contract in regard to annual spend, rebate and SKU discount
  • Standardised beverage ordering and cocktail systems to enable anyone at any time to be able to order accurately according to function requirements and stock levels
  • Centralised the stocktake system for all areas of the business enabling significant cost savings in purchasing and holding beverage amounts
  • Improved and developed a training program to increase the capability and knowledge of all current incoming staff

Various hospitality experiences

01.1986 - 01.2005
  • Menzies at Rialto (Now, Hotel Intercontinental)
  • ANA hotel gold coast
  • Sheraton Mirage Port Douglas
  • Sheraton towers Southgate (Now, The Langham Melbourne)
  • Hotel Como
  • Chinois Restaurant South Yarra
  • Cecconis Restaurant at Crown
  • Scusami restaurant at South bank
  • BBNT (Burgers, Nachos, Tacos & Burritos)

Education

Advanced dipoma - hospitality and business studies

WILLIAM ANGLISS

Skills

  • Food and beverage operations
  • Cost control
  • Wine pairing
  • Menu development
  • Labor management
  • Service delivery management
  • Allergy management
  • Operations oversight
  • Front of house management
  • Training and onboarding
  • Operations management
  • Event coordination

Professional Development

  • 2022, Leadership in Service, Service Q
  • 2021, Mental Health First Aid, Epicure/Spotless
  • 2018-2019, Learn to Lead Program, Hume City Council
  • 2018, HBDI - Whole Brain Thinking, Hume City Council
  • 2015, Performance Shift - Creating High Performing Teams and Cultures, Kirk Peterson
  • 2004, Landmark Education, Landmark Forum
  • 1989, Advanced Diploma in Hospitality and Business Studies, William Angliss

Timeline

Food and Beverage Manager, MCC

DELAWARE NORTH AT MCG
01.2022 - Current

Restaurant and Members Dining Manager

EPICURE AT MCG - SPOTLESS GROUP
01.2020 - 01.2022

Coordinator, Events and Activations, Town Hall Broadmeadows

HUME CITY COUNCIL
01.2019 - 12.2020

Coordinator, Events and Festivals

HUME CITY COUNCIL
01.2018 - 01.2019

Catering Development Manager

STATE SPORTS CENTRES TRUST
01.2016 - 01.2018

Head of Operations

food&desire
01.2010 - 01.2016

Various hospitality experiences

01.1986 - 01.2005

Advanced dipoma - hospitality and business studies

WILLIAM ANGLISS

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