Summary
Overview
Work History
Skills
Certification
Timeline
Generic

RIYA GERELT-OD

Kewdale

Summary

Experienced sales and administration professional with a proven track record in enhancing operational efficiency and supporting sales teams. Recognized for exceptional organizational skills and a results-oriented mindset. Dependable team player adept at adapting to changing priorities, while maintaining a strong focus on strategic planning and customer relationship management. Holds a current WA Sales Representative registration, demonstrating commitment to professional growth and industry knowledge.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales Administration Manager

Blackburne Property Group
07.2021 - 01.2025
  • Manage the Sales & Marketing team meetings and collating minutes
  • Manage the Display Suites to ensure all collateral and presentation is immaculate
  • Management of contracts and sales process ensuring legislative compliance
  • Coordinating events for launch of new projects (East Village & The Grove)
  • Liaise with reps, vendors, sellers, settlement agents, banks regarding sales files to ensure deadlines are met
  • Liaise with the developments department to identify variations and changes to building contracts and sent out to clients in a timely manner
  • Management of CRM and ensure database is accurate
  • Implement and ensure processes are kept up to date & Identify initiatives to improve administration tasks
  • Other adhoc duties as required

Administration Team Leader

BGC Residential Pty Ltd – Now Living Realty
04.2020 - 07.2021
  • Manage Administration team running meetings, assessing training needs and conducting performance reviews
  • Manage onboarding of new staff in coordination with the HR Department
  • Produce feasibility reports to Manager and assist with offer negotiations on Display Assets
  • Coordinating events for launch of new projects (Cambria Apartments & The Tribeca Apartments)
  • Collation and management of contracts for all Now Living Realty & Apartments WA Sales ensuring legislative compliance
  • Accounting duties including invoice processing, commission processing, viewing officer timesheet processing, trust account reconciliation & petty cash
  • Report, audit and track all Realty transactions for REIWA, Trust Account, Weekly and EOM reporting to ensure business sales & settlement targets are met
  • Process sales files from listing to settlement for Now Living Realty & Apartments WA
  • Liaise with reps, vendors, sellers, settlement agents, banks, viewing officers regarding sales files to ensure deadlines are met
  • Liaise with the construction department to identify variations and changes to building contracts
  • Liaise with the construction department regarding and viewing items of concern to ensure responses are provided in a timely manner
  • Upload new listings to CRM and update databases with current information, as appropriate including pricing (Vault, Salesforce & Quickbase)
  • Coordinating contractors / subcontractors for maintenance issues for assets
  • Implement and ensure processes are kept up to date & Identify initiatives to improve administration tasks
  • Action duties in a timely manner
  • Other duties as required

Sales Administrator

BGC Residential Pty Ltd – Now Living Realty
08.2018 - 04.2020
  • Providing administrative support to the Sales Representatives and Licensee;
  • Processing and administrating sales from start to finish;
  • Communicating with internal and external parties;
  • Accounting duties including invoice processing, timesheet processing for the viewing officers
  • Assisting with collation and production of reports;
  • Managing data input into our CRM system (My Desktop);
  • Filing, administrative duties and reception relief
  • Liaise regularly with the customers and internal sales team, project managers, settlement agents, building partners & finance brokers
  • Organise maintenance of properties & process invoices/bills accordingly
  • Other general and ad-hoc duties

Property Consultant

Minic Property Group
10.2016 - 04.2018
  • Provide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms
  • Determine clients’ needs and financials abilities to propose solutions that suit them
  • Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing
  • Perform comparative market analysis to estimate properties’ value
  • Display and market real property to possible buyers
  • Prepare necessary paperwork (contracts, leases, deeds, closing statements etc)
  • Maintain and update listings of available properties
  • Cooperate with appraisers, escrow companies, lenders and home inspectors
  • Develop networks and cooperate with attorneys, mortgage lenders and contractors
  • Promote sales through advertisements, open houses and listing services
  • Remain knowledgeable about real estate markets and best practice

Skills

  • Computer: Proficient use of all Microsoft Office Applications, Property Tree, RP Data, MyDesktop, Vault, Microsoft Dynamics CRM, Property Shell & any other general CRMs
  • Sales process optimization
  • CRM software expertise
  • Sales administration
  • Attention to detail
  • Problem-solving abilities

Certification

2016 - WA Sales Representative Registration

Timeline

Sales Administration Manager

Blackburne Property Group
07.2021 - 01.2025

Administration Team Leader

BGC Residential Pty Ltd – Now Living Realty
04.2020 - 07.2021

Sales Administrator

BGC Residential Pty Ltd – Now Living Realty
08.2018 - 04.2020

Property Consultant

Minic Property Group
10.2016 - 04.2018

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RIYA GERELT-OD