Summary
Overview
Work History
Education
Skills
Timeline
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Kylie Davis

Maiden Gully,Victoria

Summary

Im an upbeat positive personality that can communicate with excellence for effective and efficient outcomes with Managers and teams.

Years of experience addressing customer requests and concerns have enabled myself to become highly successful at providing relevant information and options to effectively resolve issues.

Organised and dependable candidate successful of managing multiple priorities with a positive attitude.

Willingness to take on added responsibility to meet team goals.

Overview

12
12
years of professional experience

Work History

Online Personal Shopper

Woolworths Supermarket
03.2023 - 10.2023
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.

Retail/Data Entry Clerk

Moronis Bikes
10.2021 - 02.2023
  • General retail duties.
  • Stock fulfillment.
  • Merchandising
  • Customer service
  • Stock take
  • Data entry
  • Banking

Location Manager

Thrifty Car Rental
01.2012 - 02.2021
  • Car and truck detailing.
  • Completing customer rentals with use of Thrifty software including all payment types.
  • Monitoring phone and electronic database systems for extensive incoming customer inquires.
  • Assisted call-in customers with questions and bookings.
  • Car fleet management.
  • Maintaining Service requirements and repairs for large fleet.
  • Roster management
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Organised records of vehicles, schedules and completed orders.
  • Resolved location-related issues swiftly through effective problem-solving skills, minimizing any delays.
  • Increased team productivity by providing clear communication of expectations and deadlines to all involved parties.

Education

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Skills

  • Patience and Empathy
  • Customer service expertise
  • Sales experience
  • Highly motivated
  • Positive Attitude and Energetic
  • Multi-tasking and prioritisation
  • Issue and complaint resolution
  • Exceptional attention to detail
  • My work ethic is open, honest and assertive
  • Ability to work autonomously or as part of a team
  • Reliable and punctual

Timeline

Online Personal Shopper

Woolworths Supermarket
03.2023 - 10.2023

Retail/Data Entry Clerk

Moronis Bikes
10.2021 - 02.2023

Location Manager

Thrifty Car Rental
01.2012 - 02.2021

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Kylie Davis