Summary
Overview
Work History
Education
Skills
References
Timeline
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Stirling McDougall

Eaglemont,VIC

Summary

I'm a motivated worker with a proven record of high competence and dependability. As I am not currently studying I am very flexible with work hours, being open to anything from casual to fulltime employment. Once I've been taught my duties and whatever mechanisms I need to fulfill them I am very independent and able to complete tasks without needing to reminded or overly directed.

Overview

5
5
years of professional experience

Work History

Retail Assistant

RSEA Safety
03.2023 - 11.2023
  • Processed in store transactions at point of sale
  • Assisted customers with enquires about products
  • Received and dispatched stock transfers between stores
  • Opened and closed the store as a key holder
  • Processed excess cash into banking slips
  • Coordinated within and at times directed the team of employees
  • Assisted with B2B sales in store
  • Directly contacted suppliers on behalf of customers
  • Trained new staff on duties and POS systems
  • Cleaned both the fount of house and staff areas
  • Created displays and put out sales tickets
  • Provided safety information to customers in regard to PPE and risk management


Barista

Magnolia On Orchard
11.2021 - 03.2022
  • Took orders and processed them at the POS
  • Prepared and served coffee and other beverages to customers
  • Prepared pre-wrapped foods for customers
  • Performed several cleaning tasks to keep the work environment sanitary
  • Prepared and served salads and other food
  • Used and maintained the espresso machine
  • Cleared away used dishes and cutlery from tables, cleaned and prepared tables
  • Washed used dishes and cutlery

Volunteer

The Tram Stop Café
06.2021 - 09.2021
  • Took customer orders and processed their payment
  • Prepared foods, such as sandwiches and baked goods
  • Brewed coffee and other beverages
  • Delivered drinks and food to customers at their tables
  • Cleaned and restocked work and dining areas, emptied trash and sanitized equipment and utensils.
  • Took inventory and replenished items in display cases, at tables, or behind the counter.

Retail Assistant

Coles
02.2019 - 09.2019
  • Assisted customers with locating products and other enquiries
  • Cleaned displays / shelves around the store
  • Restocked shelves
  • Cleared and compacted excess cardboard from shelves
  • Coordinated with management to resolve customers issues

Education

Cert 3 in Retail -

TMG College
Melbourne, VIC
2020

High School Diploma -

Templestowe College
Templestowe Lower, VIC
2020

Skills

  • Excellent customer service and ability to build rapport during customer interactions
  • Flexibility in work hours
  • Ability to quickly learn and adapt to new circumstances
  • Experience in merchandise receiving and handling
  • Excellent team work and coordination
  • Experience in opening and closing a store as well as handling banking
  • Training in workplace health and safety
  • Experience with Pronto, Bpoint and General POS system's
  • Ability to handle emergencies and work well under pressure
  • High attention to detail

References

Letitia Rowe (Former manager at RSEA Preston) 

0432 107 103


Jamie Burgess (Former assistant manager at RSEA Preston)

0433 539 705

Timeline

Retail Assistant

RSEA Safety
03.2023 - 11.2023

Barista

Magnolia On Orchard
11.2021 - 03.2022

Volunteer

The Tram Stop Café
06.2021 - 09.2021

Retail Assistant

Coles
02.2019 - 09.2019

Cert 3 in Retail -

TMG College

High School Diploma -

Templestowe College
Stirling McDougall