Dabbal Hunde
Werribee,VIC
Summary
Consummate Claims Associate knowledgeable in car insurance coverage, policy terms and conditions. Facilitates claims processing by cultivating productive relationships with stakeholders. Blends analytical and administrative acumen throughout investigations and recommendations.
Successful admin with experience supporting program needs and managing projects with little oversight. Strong track record of reviewing and assessing processes and implementing continuous improvement initiatives to streamline office operations.
Overview
7
7
years of professional experience
Work History
Claims Consultant
TSA
09.2023 - 08.2024
- Managed third-party insurance claims
- Ensured fairness in handling claims by effectively partnering with team leaders and superiors
- Worked diligently to avoid false claims, promptly bringing attention to any discrepancies.
- Successfully handled extra tasks by coordinating with mechanics and car rental companies to ensure the utmost customer satisfaction.
Administrative Officer
Saba Home Care
11.2021 - 09.2023
- Effectively managed administrative tasks.
- Engaged in supporting individuals with disabilities
- Optimized the workflow for client intake procedures
- Enhanced the recruitment process by effectively conducting employee interviews and collaborating with hiring managers and board directors.
- Provided support in navigating communication obstacles
- Organized and managed file keeping system
- Created marketing materials including flyers, brochures, and business cards
Landscapist
Land Scaping IMt
12.2019 - 07.2020
- Experienced in creating durable and functional decking systems.
- Revamped garden areas
- Transformed the aesthetic appeal of outdoor structures such as pergolas, decks, and gazebos.
Customer Service
Coles
02.2018 - 11.2019
- Consistently resolved customer complaints.
- Sustained high level of orderliness in the aisle management.
- Managed inventory and ensured timely product stocking.
- Performed checkout cashier responsibilities and provided high-quality customer support.
Education
RMIT
Melbourne, VIC01.2021
Wyndham central college
01.2020
Skills
- Effective under pressure
- Detail-Oriented
- Problem Solving
- Policy Interpretation
- Claims Investigation
- Teamwork and Collaboration
- Time Management
- Multitasking
Accomplishments
- Donated supplies to support charity groups.
- Presenting at community events to promote health/wellbeing organizations and mental health programs.
Timeline
Claims Consultant
TSA
09.2023 - 08.2024
Administrative Officer
Saba Home Care
11.2021 - 09.2023
Landscapist
Land Scaping IMt
12.2019 - 07.2020
Customer Service
Coles
02.2018 - 11.2019
RMIT
Wyndham central college
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