Dacoda Endacott
Mudgee
Summary
Throughout my career I have been extremely successful in my field of work. I was awarded a scholarship in 2014 and apprentice of the year at the Mudgee clock awards in 2017. I also was presented with the young rising star and women in collision award in 2021. I have my first aid and CPR certification that was recently updated in September. I have patience and understanding, and love helping others to learn. I have an empathetic and bubbly personality that I feel is an asset in day to day life.
Overview
10
10
years of professional experience
Work History
Workshop Manager
DCR Mudgee
09.2024 - Current
- Maintained workshop activities in line with budget requirements.
- Enhanced customer satisfaction by consistently delivering quality workmanship and meeting deadlines.
- Managed and led a team of technicians for optimal productivity and job satisfaction.
- Identified areas in need of improvement and developed plans to correct problems.
- Prioritized tasks effectively based on urgency and importance, enhancing overall project management capabilities.
- Mentored junior staff members, fostering professional growth and skill development.
- Provided leadership, guidance and support to staff members.
Vehicle Estimator
Leven Smash Repairs
01.2019 - 09.2024
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
- Continuously improved estimating procedures by staying updated on industry trends and attending relevant training courses.
Spray Painter
Leven Smash Repairs
01.2015 - 09.2024
- Cleaned and prepared equipment necessary for projects.
- Delivered timely completion of projects by effectively managing workload and prioritizing tasks.
- Wore proper respiratory and safety equipment at all times.
- Maintained clean workspaces through regular cleaning of tools, equipment, and surfaces.
- Maintained knowledge of equipment necessary to complete jobs, acquiring new skills and techniques.
- Assisted in the training and mentoring of new hires to ensure high-quality results across the team.
Operations Manager( Temp Assessment)
Leven Smash Repairs
03.2021 - 12.2022
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Education
Certificate III - Vehicle Refinishing
TAFE NSW
NSW12.2018
Mudgee High School
Mudgee, NSW12.2014
St Matthew’s Catholic School
Mudgee, NSW12.2012
Skills
Adapting to Fast-Paced Settings
Rapid Problem Solving
Working in team environments as well as individual settings
Compassionate Listener
Reliable and Trustworthy
Effective Communication
Timeline
Workshop Manager
DCR Mudgee
09.2024 - Current
Operations Manager( Temp Assessment)
Leven Smash Repairs
03.2021 - 12.2022
Vehicle Estimator
Leven Smash Repairs
01.2019 - 09.2024
Spray Painter
Leven Smash Repairs
01.2015 - 09.2024
Certificate III - Vehicle Refinishing
TAFE NSW
Mudgee High School
St Matthew’s Catholic School
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