DADANG JAMALUDIN INES NF
Windsor,QLD
Summary
Supported participants with daily activities while promoting independence,Assisted with group activities.Followed workplace policies and procedures, including Work Health and Safety.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Disability support
Orca Project -Volunteer
Mt Gravat, QLD
04.2026 - 06.2026
- Facilitated orientation for new staff through hands-on training and classroom instruction, enhancing their understanding of support protocols.
- Educated clients about available benefits such as welfare or disability support programs.
- Developed and implemented a comprehensive disability support system for students with disabilities.
- Provided technical support for resolving complex quality problems through root cause analysis investigations.
Volunteer
Benevolence Australia
Melbourne, Australia
02.2021 - 10.2023
- Connected local communities to raise awareness of Benevolence Australia's mission.
- Coordinated events and outreach activities with volunteers to engage community participation in charity efforts.
- Coordinated administrative tasks to support operational efficiency across multiple departments.
- Managed scheduling and logistics for meetings and events within the organization.
- Developed and maintained filing systems to ensure easy access to documents.
Bank Insurance staff
BNI Life Insurance
Jakarta, Indonesia
09.2018 - 03.2019
- Promoted and sold insurance products to bank customers, provided tailored policy advice to meet individual needs, and efficiently processed applications.
- Ensured regulatory compliance by accurately handling claims inquiries and advising customers on policy details.
- Assisted clients with policy inquiries and claims processing.
- Facilitated communication between departments to streamline workflows.
- Conducted presentations on insurance products for prospective clients.
Administration Officer
Kebun Amal Foundations
Bandung, Indonesia
01.2014 - 08.2016
- Coordinated charity events, awareness campaigns, and community activities, managing event setup, registrations, and logistical support.
- Coordinated administrative support for various programs at Benevolence Australia.
- Managed scheduling and logistics for meetings and events across departments.
- Assisted in the development of policies and procedures for operational efficiency.
Education
High School Diploma -
Australian Learning Group
Brisbane, QLD01-2015
Skills
- Disability support
- Client Advocacy
- Client relations
- Administrative Support
- Event coordination
- Project management
- Community Engagement
- Staff Development
Certification
- Yellow Card
- Blue Card
- Driving Licence
Timeline
Disability support
Orca Project -Volunteer
04.2026 - 06.2026
Volunteer
Benevolence Australia
02.2021 - 10.2023
Bank Insurance staff
BNI Life Insurance
09.2018 - 03.2019
Administration Officer
Kebun Amal Foundations
01.2014 - 08.2016
High School Diploma -
Australian Learning Group