Daesharne Kukutai
Melbourne
Summary
Empowering others to thrive and succeed is my driving force. Whether it’s dedicating endless hours to guide youth towards completing their goals or bestowing a young mum with a dazzling makeover, their elation and satisfaction is my ultimate reward.
With expertise in diverse fields such as administration, management, events and creativity, I strive to make a significant impact in people’s lives. Now, I’m eagerly seeking a chance to channel all my abilities and enthusiasm into making a meaningful difference in the lives of others.
Overview
9
9
years of professional experience
Work History
Activity Coordinator
Asuria Transition To Work Program
11.2022 - Current
- Developed and implemented programs that addressed employment barriers for at risk/ vulnerable customers aged 15-24 years old
- Demonstrated strong communication and active listening skills
- Employed creative thinking to develop engaging interventions
- Showed cultural competence and adaptability to changing needs
- Analyzed and reported on data related to job seekers’ progress
- Collaborated effectively as a team player with other service providers, community groups, and employers.
- Coached job seekers through Certificate III qualifications that led to further study and employment.
- Counselled participants through employment and education decisions
Youth Mentor
Asuria - Transition To Work Program
07.2022 - Current
- Provided guidance and referred youth dealing with difficult issues to professional services.
- Built lasting relationships with youth and parents and guardians.
- Introduced participants to positive and creative outlets such as support groups, social activities and more.
- Strong writing skills, able to write an effective resume, cover letter, referrals and case notes.
- Managed, monitored & analyzed data on key performance indicators.
- Strong assessment and motivational skills.
- Person centered case management.
- Effective experience working with a culturally diverse range of participants, employers and community organizations.
- Identify and referred to appropriate activities to meet
participants needs. - Provided Individualized support to participants in identifying transferable skills and interview techniques.
- Post placement support in employment and education.
Business Owner/Operator
The Graze Shed
04.2020 - 12.2022
- Catering: Prepared and served meals for events of all sizes,
managed budgets, and sourced quality ingredients. - Event Planning: Coordinated logistics, oversaw setup/ tear-down and vendor management, while building strong relationships with clients/stakeholders.
- Customer Service: Responded promptly and professionally to inquiries, resolved issues effectively, and built lasting relationships with clients.
- Business Management: Managed day-to-day operations, implemented marketing strategies, and demonstrated strong leadership skills by supervising staff.
Business Owner/Operator
Beauty Therapist
01.2020 - 07.2022
- Beauty Therapy: Provided professional beauty services and educated clients on skincare techniques/products in a clean and organized environment.
- Customer Service: Responded promptly and professionally to inquiries, resolved issues effectively, and built lasting relationships with clients.
- Business Management: Managed day-to-day operations, implemented marketing strategies, and demonstrated strong leadership skills.
Spa Assistant
Forme Spa
01.2019 - 07.2019
- Washed, dried and folded towels to keep laundry area and dressing rooms clean and properly stocked.
- Assisted all therapists in setting up rooms and stations with supplies.
- Managed front desk by answering phones, scheduling appointments and greeting guests.
- Recommended and sold spa packages and memberships based on client's preferences and needs.
- Set up lockers with robes and slippers to prepare guests for massages, facials, manicures and pedicures.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Maintained client treatment records and designed long-term care programs for return customers.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Fostered friendly, warm, and exceptional customer experience.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Educated patients on treatment options.
- Stocked treatment rooms with proper supplies.
- Advised clients on proper home-care regimens.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
Executive Assistant to the Chief Executive Officer
Paramour Of Collins Street
09.2014 - 12.2017
- Administrative Support: Provided high-level
support to the CEO, maintaining their diary and handling confidential contracts and presentations. - Communication: Liaised effectively with staff, suppliers, and clients, ranging from the CEO to Customer Service, demonstrating excellent communication skills.
- Team Management: Conducted interviews, trained
and monitored staff, ensuring a high-performing and motivated team. - Event Coordination: Organized promotional events, photoshoots, social media and audio-visual content, showcasing strong organizational and creative skills.
- Database Management: Managed outbound/inbound calls and edited company profiles and client details in the database, demonstrating proficiency in switchboard
management and database administration. - Contributed to smooth business operations by planning and organizing meetings and conferences.
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Coordinated travel arrangements by booking airfare, hotel, and ground transportation.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Met with top national and international executives on self-designed schedules both monthly and annually.
- Handled confidential and sensitive information with discretion and tact.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Education
Diploma - Beauty Therapy
Casey College of Beauty Therapy
Berwick, VIC12.2018
Skills
- Strong organizational and time
management skills, experienced
in prioritizing and meeting
deadlines - Fast learner and adaptable, with
experience in mentoring and
assisting senior leadership - Experienced in conflict
resolution and decision making,
with a background in helping
disengaged youth - Highly effective in written and
verbal communication with
clients, staff, and suppliers
- Experienced in both teamwork
and leadership roles, able to
work independently and take on
leadership - Attention to Detail
- Customer Relations
- Calendar Management
Timeline
Activity Coordinator
Asuria Transition To Work Program
11.2022 - Current
Youth Mentor
Asuria - Transition To Work Program
07.2022 - Current
Business Owner/Operator
The Graze Shed
04.2020 - 12.2022
Business Owner/Operator
Beauty Therapist
01.2020 - 07.2022
Spa Assistant
Forme Spa
01.2019 - 07.2019
Executive Assistant to the Chief Executive Officer
Paramour Of Collins Street
09.2014 - 12.2017
Diploma - Beauty Therapy
Casey College of Beauty Therapy
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