Daeshawna O’Hara
Parafield Gardens,SA
Summary
I am a motivated and reliable hospitality and retail professional with hands-on experience in customer service, food preparation, point-of-sale operation, and fast-paced service environments. I bring a strong passion for hard work, continuous learning, and delivering high-quality customer experiences. With a background in both food and hospitality roles as well as retail operations, I have developed strong communication skills, attention to detail, and the ability to stay calm and organized during busy periods. I hold current Food Handling and Food Safety Supervisor certificates, ensuring a strong commitment to safety, hygiene, and industry standards. Dedicated, adaptable, and team-focused, I am eager to contribute to a positive workplace and consistently exceed expectations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hotel Attendant/Cleaner
Homestay Fitzroy
02.2025 - 05.2025
- Complete tasks such as stripping used rooms for laundry, washing, drying and folding linen and bedding, resetting rooms, making beds to a professional standard, cleaning rooms, maintaining cleanliness of hotel and rooms, assisting check ins and check outs, assisting guests with queries and concerns, completing tasks to assist other staff members.
Retail Assistant
Bed Bath N Table Rundle Mall
08.2024 - 12.2024
- Completed tasks such as customer sales, restocking shelves, unloading pallets, unboxing stock, sorting stock, keeping the store clean, organized and presentable, keeping up with sales goals and KPI, opening and closing store, assisting customers and adding to the sales, cash handling and use of the POS.
Retail Assistant
Reject Shop
08.2023 - 08.2024
- Completed tasks such as cash handling, serving customers with a POS system, assisting customer enquiries, checking out of date stock, rotating stock, putting new stock out, unloading pallets, opening and closing store, conducting add on sales, meeting store sale goals and targets.
Kitchen hand
Commercial Hotel
05.2023 - 08.2023
- Completed tasks such as washing dishes, sanitizing tables and kitchen surfaces, stacking dish racks, plating salads, food preparation, cleaning such as mopping and sweeping along with deep cleaning grease, closing kitchen.
Retail Assistant
Spotlight
05.2023 - 08.2023
- Completed tasks such as unloading pallets, sorting stock, restocking overfill, restocking shelves, unboxing stock, assisting customers, heavy lifting and measuring fabrics etc.
Cashier/Kitchen hand
Strath Chicken Shop
04.2022 - 02.2023
- Completed tasks such as washing dishes, sanitizing tables and kitchen surfaces, cooking with industrial fryers, mopping/sweeping, food preparation, customer service, taking phone orders, using a barista machine, cash handling, use of a till.
Kitchen hand/Waitress
Bridge Hotel Langhorne Creek
04.2021 - 03.2022
- Completed tasks such as washing dishes, presenting meals and clearing tables, polishing cutlery, customer service, meal preparation, waiting tables, using a coffee machine and standard cleaning end of shift closing.
Education
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Eastern Fleurieu School
01.2023
Skills
- Exceptional customer service with a friendly, approachable manner
- Strong verbal communication and active listening skills
- Conflict resolution and complaint handling
- Ability to maintain professionalism in fast-paced or high-pressure environments
- Food preparation support and plate presentation
- Knowledge of food safety, hygiene standards, and safe handling procedures
- Taking and delivering orders accurately
- Cash handling and POS operation
- Table service, clearing, and maintaining a clean dining area
- Merchandising and product display
Customer Service & Communication
Food & Hospitality Skills
Retail & Sales Skills
- Stock rotation, inventory checks, and restocking
- Upselling and product recommendations
- Efficient checkout operation and payment processing
- Opening and closing procedures
- Reliable, punctual, and able to follow instructions
- Strong teamwork and collaboration abilities
- Fast learner with the ability to adapt quickly
- Time management and multitasking in busy environments
- Attention to detail and commitment to quality service
- Experienced with POS systems and EFTPOS terminals
- Basic computer literacy (email, scheduling tools, digital registers)
Teamwork & Workplace Skills
Technology & Systems
Certification
- Barista Certificate 2022 Completed
- Food Safety Supervisor Certificate 2025 Completed
- Food Handling Certificate 2025 Completed
Timeline
Hotel Attendant/Cleaner
Homestay Fitzroy
02.2025 - 05.2025
Retail Assistant
Bed Bath N Table Rundle Mall
08.2024 - 12.2024
Retail Assistant
Reject Shop
08.2023 - 08.2024
Kitchen hand
Commercial Hotel
05.2023 - 08.2023
Retail Assistant
Spotlight
05.2023 - 08.2023
Cashier/Kitchen hand
Strath Chicken Shop
04.2022 - 02.2023
Kitchen hand/Waitress
Bridge Hotel Langhorne Creek
04.2021 - 03.2022
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Eastern Fleurieu School