DAEUN LEE (DEANNA)
Sydney,NSW
Summary
Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
9
9
years of professional experience
Work History
Medical Administrative Assistant
City fertility global cha
Sungnam, Korea
08.2022 - 07.2023
- Completed and safeguarded medical records, securing patient information to maintain confidentiality.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Verified accuracy of medical codes on claims prior to submission.
- Assisted with referrals and prepared medical records for patients.
- Scheduled and confirmed patient appointments and consultations.
- Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
Medical Assistant
Samsung Medical Center
Seoul, Korea
12.2019 - 12.2021
- Documented notes during patient visits.
- Educated patients about medications, procedures and physician's instructions.
- Supported administrative staff by processing payments.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Assisted back office patient processes to reduce office wait times.
- Collected information, verified insurance and collected co-payments for patients as part of check-in process.
Medical Assistant
oriental medical clinic
Seoul, Korea
01.2019 - 12.2019
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Checked patients in and out for appointments and collected co-payments.
- Entered insurance, demographics and health history into patient database.
Cinema Worker
CGV
Seoul, Korea
04.2017 - 08.2018
- Processed admission payments and provided tickets.
- Answered customer questions and concerns regarding tickets, pricing and promotions.
- Placed food trays over food warmers for immediate service or stored in refrigerated storage cabinets.
- Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
- Swept food, debris and trash off of lobby and movie room floors.
- Greeted and assisted customers to foster positive experiences.
Bakery Clerk
paris baguette
Seoul, Korea
01.2015 - 12.2016
- Checked expiration dates on all food items to ensure freshness of products being sold.
- Rotated stock in accordance with first-in-first-out policy to minimize waste from expired product.
- Stayed on top of changes in bakery menu to provide customers with optimal service.
- Computed purchases and received and processed cash or credit payment.
- Cleaned shelves, counters and tables to maintain organized store.
- Greeted customers, answered questions, and provided product knowledge.
Education
Bachelor of Health - Health Administration
Hanyang Woman University
Seoul, Korea01-2020
Some College (No Degree) -
English Unlimited School
Sydney, NSWSkills
- Appointment Coordination
- Reception Management
- Positive Attitude
- Medical Records Management
- Knowledge of Medical Terminology
- Problem-Solving
Timeline
Medical Administrative Assistant
City fertility global cha
08.2022 - 07.2023
Medical Assistant
Samsung Medical Center
12.2019 - 12.2021
Medical Assistant
oriental medical clinic
01.2019 - 12.2019
Cinema Worker
CGV
04.2017 - 08.2018
Bakery Clerk
paris baguette
01.2015 - 12.2016
Bachelor of Health - Health Administration
Hanyang Woman University
Some College (No Degree) -
English Unlimited School
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