DAFINA LIAPIS

Administrative Support: Provide multifaceted administrative assistance to the managing partners and leadership team, ensuring efficient office operations. Develop detailed itineraries to streamline daily activities, and enhance productivity.

Calendar Management: Oversee complex scheduling for the leadership team, coordinating across multiple time zones to arrange meetings and events with internal teams and external partners. Develop and manage a centralized calendar system to prevent scheduling conflicts, and optimize time management.

Travel Coordination: Handle all aspects of domestic and international travel arrangements, including flight bookings, accommodations, visas, and ground transportation. Develop comprehensive travel itineraries to ensure seamless travel experiences for executives.

Communication Facilitation: Act as a key liaison between the leadership team and external and internal stakeholders, facilitating effective communication channels. Draft and edit correspondence, ensuring clarity and alignment with company policies.

Presentation and Report Preparation: Assist in the creation of high-quality presentations and detailed board reports. Support our data analysis and research teams to provide insightful material for strategic discussions and decision-making processes.

Project Management: Lead special projects from conceptualization to execution, ensuring project objectives align with organizational goals. Collaborate with cross-functional teams to drive project efficiency and accomplish key milestones within stipulated timelines.

Process Optimization: Implement and refine office procedures to improve administrative processes, resulting in increased efficiency and cost savings. Conduct regular assessments to identify areas for process improvement, and initiate change management strategies with relevant departments.

Confidentiality and Discretion: Maintain a high level of discretion in handling confidential information, safeguarding the integrity of sensitive business matters.

Team Leadership: Participates in the Global EA mentoring program, mentoring an international junior colleague.

• Delivered executive support to the Managing Director, ensuring smooth daily operations.
• Coordinated domestic and international travel logistics and itineraries.
• Organized and managed the executive calendar, scheduling meetings and appointments effectively.
• Maintained company confidence and protected business operations by keeping sensitive information confidential.
• Maintained confidential files and records in compliance with company policies.
• Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
• Managed and tracked expenses to meet company budget requirements.

• Provided strategic support in claims, strategy, and risk departments.
• Assisted in policy implementation and regulatory compliance within the insurance and superannuation sectors.
• Coordinated projects in alignment with business objectives and strategic goals.
• Implemented administrative improvements that enhanced departmental efficiency.